Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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1 | 456 | March 27, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 1232 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 3257 | June 16, 2020 |
| Game Crashes on loading screen |
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0 | 3 | May 16, 2021 |
| Linux - Game doesn't let me start playing after creating a character |
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2 | 12 | May 15, 2021 |
| Game not responding |
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3 | 23 | May 15, 2021 |
| Stuttering sound |
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20 | 144 | May 15, 2021 |
| Crash on startup (linux) |
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1 | 17 | May 14, 2021 |
| Super Low FPS, 2-7 FPS max |
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5 | 60 | May 14, 2021 |
| Crashing on zone changes |
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3 | 37 | May 14, 2021 |
| Games freezing after entering Liaths Road |
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5 | 81 | May 13, 2021 |
| Gama freeze after entering an echo |
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1 | 28 | May 13, 2021 |
| Can't get in.. Let ME IN |
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2 | 31 | May 13, 2021 |
| Last Epoch forces computer reboot |
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1 | 27 | May 13, 2021 |
| Game Crash [0.8.1i] |
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6 | 69 | May 10, 2021 |
| Character dissappared after PC crash during entering instance |
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1 | 25 | May 9, 2021 |
| Screen resolution issues/changing |
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2 | 33 | May 8, 2021 |
| Game silently fails to desktop when trying to start (steam) |
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2 | 53 | May 7, 2021 |
| Game crashes at launch after choosing full screen mode |
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3 | 31 | May 7, 2021 |
| First character can't move |
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1 | 18 | May 7, 2021 |
| My character disappeared |
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1 | 28 | May 7, 2021 |
| How to make an autocast on a gamepad |
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1 | 30 | May 7, 2021 |
| Game crashes on loading screen after character selection and puts monitor to sleep |
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3 | 39 | May 7, 2021 |
| High data usage since install? |
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1 | 30 | May 7, 2021 |
| Stuttering with active Vsync |
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1 | 39 | May 7, 2021 |
| Vulkan support question |
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1 | 73 | May 7, 2021 |
| Why is this game constantly trying to assign my flight stick? |
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1 | 36 | May 7, 2021 |
| Fps drops |
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3 | 102 | May 7, 2021 |
| Support for Linux distributions other than Ubuntu? |
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4 | 53 | May 7, 2021 |
| Login stuck in "please wait" |
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2 | 162 | April 27, 2021 |