Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 3228 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 3453 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 7749 | June 16, 2020 |
| Last Epoch crashing at launch. Stumped |
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14 | 39 | October 4, 2023 |
| Unity crash on loading screen or lunch |
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2 | 63 | October 4, 2023 |
| Online Still Crashing At Login |
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2 | 26 | October 4, 2023 |
| Game crashes consistently when attempting to connect with online character |
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0 | 52 | October 2, 2023 |
| 5 mins just for game to start |
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0 | 15 | October 2, 2023 |
| Disconnected from server. again, and again, and again |
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17 | 1073 | October 2, 2023 |
| Multiple Issues (Single & Multiplayer) |
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2 | 32 | October 1, 2023 |
| Game breaks when launching from GFN |
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1 | 42 | October 1, 2023 |
| Game freezes every 10 or so minutes |
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18 | 832 | October 1, 2023 |
| Game doesnt start |
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11 | 204 | October 1, 2023 |
| Load times are sucking for me right now |
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3 | 82 | September 30, 2023 |
| Necromancer |
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1 | 18 | September 30, 2023 |
| Game crashes and won't start |
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1 | 55 | September 29, 2023 |
| Performance issues |
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0 | 46 | September 28, 2023 |
| Hello help me please read!@##@@!@ |
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1 | 31 | September 28, 2023 |
| Logitech G Hub and Gaming Software |
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0 | 27 | September 28, 2023 |
| Can't get past Character screen |
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1 | 50 | September 27, 2023 |
| Very bad fps |
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0 | 19 | September 27, 2023 |
| Some UI text looks awful since major update |
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2 | 59 | September 24, 2023 |
| Game Crashes when attempting Lightless Arbor Dungeon |
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1 | 34 | September 22, 2023 |
| I randomly cannot use any skills or pickup items |
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1 | 63 | September 20, 2023 |
| Lag and Latency |
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2 | 67 | September 19, 2023 |
| Multiple Crash when playing multiplayer |
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1 | 61 | September 18, 2023 |
| Very low FPS |
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1 | 54 | September 17, 2023 |
| De-sync and deaths all the time |
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0 | 21 | September 17, 2023 |
| Lost connection to the game server |
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1 | 93 | September 16, 2023 |
| Steam is now required? |
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2 | 78 | September 16, 2023 |