Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 8327 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 6088 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 14058 | June 16, 2020 |
| Intermittent issues logging in (LE-52) |
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1 | 24 | March 23, 2025 |
| Crash when completing quest echoes in monoliths |
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0 | 15 | March 23, 2025 |
| Login Loop With Chrome |
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0 | 20 | March 18, 2025 |
| Long-standing issues with many UI elements freezing entire game |
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1 | 70 | March 13, 2025 |
| LE-51 fixed |
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0 | 49 | March 10, 2025 |
| The computer freezes when using the NVIDIA GeForce RTX 3070 laptop |
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0 | 78 | March 4, 2025 |
| LE TCP/UDP Ports list |
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0 | 82 | March 2, 2025 |
| Game not loading to offline mode |
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0 | 69 | February 24, 2025 |
| Cannot login to server; LE-52 |
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0 | 96 | February 20, 2025 |
| Harbinger Eye thing |
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2 | 240 | February 19, 2025 |
| Game crashing at Monolith Storyline Boss |
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0 | 96 | February 13, 2025 |
| Lost connection error everytime I try to teleport |
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0 | 106 | February 13, 2025 |
| Disapearing axe |
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0 | 110 | January 26, 2025 |
| FPS drops to 1 at "the defiled wood" map |
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5 | 178 | March 20, 2025 |
| "Mute Error Voice Lines" Bugged |
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8 | 601 | January 18, 2025 |
| Rebooting system during the game |
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1 | 151 | March 15, 2025 |
| Repeatedly Crashing At Lake Liath |
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1 | 165 | March 9, 2025 |
| Returning Player and not allowed to load into the first zone? |
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1 | 163 | February 27, 2025 |
| Game is still broken? |
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2 | 384 | February 27, 2025 |
| Backer rewards |
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1 | 154 | February 25, 2025 |
| Disappearing characters (Dec 2024) |
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2 | 223 | December 14, 2024 |
| When i press a key, the micro interrupt occurs |
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1 | 202 | February 6, 2025 |
| Cannot login |
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1 | 231 | January 31, 2025 |
| Game crashes 100% of the time after completing a monolith |
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1 | 235 | January 15, 2025 |
| LE-52 on login screen |
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1 | 239 | January 15, 2025 |
| Mouse and Controller not working |
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0 | 214 | November 14, 2024 |
| Game Keeps Crashing |
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1 | 335 | January 8, 2025 |