Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 1052 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 1785 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 4313 | June 16, 2020 |
| Applying Bleed On Any Enemy Causes Huge FPS Drop Since Last Hotfix |
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10 | 21 | December 2, 2021 |
| Repeated Crashes on time traveling (Corrupted Lake) |
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1 | 13 | December 2, 2021 |
| Black screen except for UI when loading into new zones + random crashes |
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1 | 11 | December 2, 2021 |
| Lag spikes while in fullscreen mode |
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8 | 36 | December 1, 2021 |
| Game crashes on loading screen |
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1 | 22 | December 1, 2021 |
| Can I merge list of characters from steam pc to mac? |
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5 | 22 | November 30, 2021 |
| Have FPS drop with a "good computer" with full low settings |
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6 | 42 | November 30, 2021 |
| Cant use graphic settings |
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2 | 34 | November 27, 2021 |
| Character gone |
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2 | 52 | November 26, 2021 |
| Crashing often |
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11 | 108 | November 26, 2021 |
| Steam Linux - Minimap missing borders |
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8 | 83 | November 23, 2021 |
| Crash in same time in same place |
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2 | 65 | November 18, 2021 |
| Stuck at account selection screen |
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8 | 142 | November 17, 2021 |
| Disable gamepad |
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3 | 38 | November 17, 2021 |
| Linux: game suck on splash screen and doesn't open on Dell G3 laptop |
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2 | 54 | November 14, 2021 |
| Bought new computer and logged in but almost EVERYTHING is gone |
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4 | 63 | November 13, 2021 |
| Game usually doesn't load past the splash screen |
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2 | 70 | October 31, 2021 |
| Linux core dump on start |
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3 | 46 | October 30, 2021 |
| Suddenly very low FPS in every savegame |
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5 | 92 | October 28, 2021 |
| Crash LE - Please help! |
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1 | 75 | October 25, 2021 |
| Logged in on another PC and lost all gold and stash items |
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6 | 100 | October 22, 2021 |
| Updates not downloading since version .8D |
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3 | 59 | October 22, 2021 |
| Crashes since Hardware change |
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1 | 41 | October 21, 2021 |
| Graphic Settings |
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3 | 70 | October 20, 2021 |
| Game crashes on every loading screen past Login |
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2 | 62 | October 19, 2021 |
| The game crashes when I choose a character |
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9 | 86 | October 18, 2021 |
| Game Freezing and Pausing |
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1 | 40 | October 18, 2021 |