Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 8414 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 6156 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 14214 | June 16, 2020 |
| Game Slows to Crawl After 5 Minutes of Play |
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0 | 7 | April 14, 2025 |
| Stuck on loading screen |
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1 | 80 | April 14, 2025 |
| The “ENTER GAME” button does not work |
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9 | 1551 | April 14, 2025 |
| Game would not load while using a VPN |
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1 | 60 | April 12, 2025 |
| Massive FPS decrease after a day |
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4 | 84 | April 12, 2025 |
| Ingame stuttering/FPS drops - possible fix here |
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0 | 83 | April 10, 2025 |
| Very bad performance on Monoliths |
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1 | 79 | April 10, 2025 |
| High GPU usage |
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17 | 3396 | April 8, 2025 |
| Ошибка LE-52 при попытке подключиться через WiFi/ |
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0 | 81 | April 7, 2025 |
| Long-standing issues with many UI elements freezing entire game |
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2 | 132 | April 2, 2025 |
| Will this ever be fixed? |
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1 | 110 | April 1, 2025 |
| Controller targeting |
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1 | 57 | March 30, 2025 |
| Random crashes - Unity Error |
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0 | 104 | March 29, 2025 |
| Steam deck - movement skills |
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0 | 53 | March 28, 2025 |
| Intermittent issues logging in (LE-52) |
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3 | 142 | March 28, 2025 |
| Game sticks in menu when trying to change Keybinds |
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0 | 57 | March 26, 2025 |
| Crash when completing quest echoes in monoliths |
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0 | 65 | March 23, 2025 |
| Login Loop With Chrome |
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0 | 61 | March 18, 2025 |
| LE-51 fixed |
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0 | 97 | March 10, 2025 |
| The computer freezes when using the NVIDIA GeForce RTX 3070 laptop |
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0 | 121 | March 4, 2025 |
| LE TCP/UDP Ports list |
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0 | 133 | March 2, 2025 |
| Game not loading to offline mode |
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0 | 106 | February 24, 2025 |
| Cannot login to server; LE-52 |
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0 | 163 | February 20, 2025 |
| Harbinger Eye thing |
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2 | 279 | February 19, 2025 |
| Game crashing at Monolith Storyline Boss |
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1 | 133 | April 14, 2025 |
| Lost connection error everytime I try to teleport |
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1 | 140 | April 14, 2025 |
| Disapearing axe |
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1 | 142 | March 27, 2025 |