Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 1603 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 2587 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 5635 | June 16, 2020 |
| Online play unavailable |
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4 | 32 | February 5, 2023 |
| Manually choose server |
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0 | 8 | February 5, 2023 |
| PC freeze with internaltest and 0.8.5f version |
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1 | 39 | February 3, 2023 |
| Downloading problems with regular Launcher (non steam version) |
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5 | 466 | January 28, 2023 |
| Unity launch crash after WINDOWS UPDATE |
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0 | 30 | January 13, 2023 |
| Game Crashing at Load Screens |
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1 | 59 | January 13, 2023 |
| Weird Framerate Issues when Running Game and using other monitor |
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0 | 21 | January 8, 2023 |
| Crashing issues |
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2 | 143 | December 30, 2022 |
| Howdy<3 |
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0 | 24 | December 28, 2022 |
| Game always Crashes at the same position |
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0 | 30 | December 27, 2022 |
| No graphics in the character screen and white screen on macOS |
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0 | 29 | December 26, 2022 |
| Game Crashes when I select an existing character |
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9 | 174 | December 11, 2022 |
| Cant launch game! |
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8 | 119 | February 4, 2023 |
| No graphics in the character screen |
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3 | 65 | December 4, 2022 |
| Brand new player crashing |
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6 | 104 | January 15, 2023 |
| Continuous unity crash |
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8 | 163 | January 7, 2023 |
| Getting crashes every 10 to 20 minutes |
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3 | 128 | November 6, 2022 |
| Help) |
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3 | 111 | January 4, 2023 |
| Crashes in many zones |
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8 | 159 | November 5, 2022 |
| Game Crashing randomly very often (win 11 / gtx 1660S) |
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6 | 132 | December 31, 2022 |
| Crashes when starting the game / loading a location |
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2 | 126 | December 22, 2022 |
| Game crashing on Character Launch. Help pls |
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4 | 117 | December 20, 2022 |
| FPS Dropping in maximized/Full screen mode |
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4 | 374 | December 19, 2022 |
| Crash entire system |
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3 | 114 | October 17, 2022 |
| Character vanished |
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2 | 127 | December 11, 2022 |
| Game crashed and now character gone |
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7 | 135 | December 11, 2022 |
| My Character vanished |
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4 | 146 | December 11, 2022 |