Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 8222 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 5995 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 13789 | June 16, 2020 |
| Cannot login to server; LE-52 |
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0 | 11 | February 20, 2025 |
| Harbinger Eye thing |
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2 | 179 | February 19, 2025 |
| Game crashing at Monolith Storyline Boss |
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0 | 37 | February 13, 2025 |
| Lost connection error everytime I try to teleport |
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0 | 38 | February 13, 2025 |
| Disapearing axe |
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0 | 64 | January 26, 2025 |
| FPS drops to 1 at "the defiled wood" map |
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4 | 111 | January 19, 2025 |
| "Mute Error Voice Lines" Bugged |
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8 | 518 | January 18, 2025 |
| Rebooting system during the game |
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0 | 95 | January 14, 2025 |
| Repeatedly Crashing At Lake Liath |
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0 | 118 | January 8, 2025 |
| Returning Player and not allowed to load into the first zone? |
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0 | 113 | December 29, 2024 |
| Game is still broken? |
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1 | 312 | December 29, 2024 |
| Backer rewards |
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0 | 108 | December 27, 2024 |
| Disappearing characters (Dec 2024) |
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2 | 172 | December 14, 2024 |
| When i press a key, the micro interrupt occurs |
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1 | 131 | February 6, 2025 |
| Cannot login |
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1 | 179 | January 31, 2025 |
| Game crashes 100% of the time after completing a monolith |
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1 | 181 | January 15, 2025 |
| LE-52 on login screen |
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1 | 188 | January 15, 2025 |
| Mouse and Controller not working |
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0 | 159 | November 14, 2024 |
| Game Keeps Crashing |
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1 | 257 | January 8, 2025 |
| FYI: Yolomouse causing fps issues (Nov '24) |
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1 | 192 | January 6, 2025 |
| Keyboard freezing |
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5 | 270 | January 4, 2025 |
| Comporium Internet Users Cannot Play Online |
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39 | 2026 | November 4, 2024 |
| Long loading times for zones and stash tabs |
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1 | 226 | January 1, 2025 |
| Mouse Issues |
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1 | 178 | December 31, 2024 |
| Game crashes after completing a Monolith |
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8 | 645 | December 29, 2024 |
| Been extremely demanding mastery respecs, seriously |
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1 | 172 | December 27, 2024 |
| Trust issues |
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1 | 233 | December 19, 2024 |