Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 7920 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 5569 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 13069 | June 16, 2020 |
| Keyboard freezing |
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0 | 20 | September 30, 2024 |
| Major FPS drops - tried every guide |
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17 | 1609 | September 27, 2024 |
| Second monitor freezes/stutters |
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0 | 37 | September 27, 2024 |
| Game crashes after completing a Monolith |
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4 | 231 | September 26, 2024 |
| Crashes When Completing Outcast Monolith |
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1 | 47 | September 26, 2024 |
| Weird issues in last hotfix (and some from before) |
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0 | 36 | September 26, 2024 |
| Constant Crashes while playing |
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4 | 350 | September 25, 2024 |
| Performance issues/Stutters on High End PC while playing Warlock |
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2 | 87 | September 24, 2024 |
| Massive Performance Drop as of mid-play session yesterday during standard leveling route |
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0 | 44 | September 23, 2024 |
| Massive Performance Issues on Linux |
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2 | 94 | September 23, 2024 |
| Character invisible |
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0 | 32 | September 23, 2024 |
| "Mute Error Voice Lines" Bugged |
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7 | 314 | September 22, 2024 |
| PC crashes when quitting the game |
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0 | 57 | September 21, 2024 |
| Steam don't download instalation just actualization file |
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0 | 50 | September 19, 2024 |
| L-52 Error code |
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0 | 123 | September 19, 2024 |
| Constantly losing connection to server |
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3 | 247 | September 16, 2024 |
| Graphic Settings Stuck on Pending Changes |
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1 | 125 | September 11, 2024 |
| LE-51 error trying to play on my ROG Ally |
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0 | 89 | August 28, 2024 |
| Crash to Desktop on Warlock - Lost HC Char |
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2 | 262 | August 26, 2024 |
| It is impossible to sell goods to other characters from the "Fortuna" faction, although the items do not have faction tags. (Невозможно продать товар другим пресонажем из фракции "Фортуна", хоты предметы не имеют тегов фракции.) |
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1 | 97 | August 24, 2024 |
| Teporal Sanctum loading screen stuck |
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8 | 532 | August 16, 2024 |
| Has the Channeled Wandering Spirits been fixed in Cycle 1.1? |
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11 | 140 | August 12, 2024 |
| Lost all stash and crafting materials after HC char died |
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0 | 107 | August 11, 2024 |
| Is the game down? |
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0 | 150 | August 7, 2024 |
| Getting FE-65 right now, are we having issues? |
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0 | 124 | August 7, 2024 |
| Permanent Loading Screen Temporal Sanctum |
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0 | 143 | August 5, 2024 |
| Le-52 |
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1 | 151 | October 2, 2024 |