Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 8094 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 5856 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 13402 | June 16, 2020 |
| Item vanished when I put it in the stash |
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0 | 11 | December 19, 2024 |
| Disappearing characters (Dec 2024) |
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2 | 48 | December 14, 2024 |
| When i press a key, the micro interrupt occurs |
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0 | 38 | December 8, 2024 |
| Harbinger Eye thing |
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0 | 49 | December 5, 2024 |
| Cannot login |
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0 | 56 | December 2, 2024 |
| Game is still broken? |
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0 | 100 | November 26, 2024 |
| Game crashes 100% of the time after completing a monolith |
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0 | 78 | November 16, 2024 |
| LE-52 on login screen |
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0 | 81 | November 16, 2024 |
| Mouse and Controller not working |
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0 | 71 | November 14, 2024 |
| Game Keeps Crashing |
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0 | 111 | November 9, 2024 |
| FYI: Yolomouse causing fps issues (Nov '24) |
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0 | 96 | November 7, 2024 |
| Keyboard freezing |
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4 | 178 | November 5, 2024 |
| Comporium Internet Users Cannot Play Online |
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39 | 1817 | November 4, 2024 |
| Long loading times for zones and stash tabs |
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0 | 126 | November 2, 2024 |
| Mouse Issues |
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0 | 89 | November 1, 2024 |
| Game crashes after completing a Monolith |
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7 | 456 | October 30, 2024 |
| Been extremely demanding mastery respecs, seriously |
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0 | 92 | October 28, 2024 |
| Trust issues |
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1 | 140 | December 19, 2024 |
| Major FPS drops - tried every guide |
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21 | 2644 | December 17, 2024 |
| Anyone else currently stuck in queue? |
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1 | 149 | December 15, 2024 |
| Constant crashes on PC and Deck and low fps on Steam Deck |
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1 | 152 | December 9, 2024 |
| Teporal Sanctum loading screen stuck |
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10 | 712 | December 9, 2024 |
| Crashes When Completing Outcast Monolith |
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3 | 188 | December 6, 2024 |
| Intermittent server disconnects often at the end of an echo |
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2 | 144 | December 6, 2024 |
| UNable to sign in. Stuck at #1 in queue |
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6 | 178 | December 6, 2024 |
| Second monitor freezes/stutters |
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1 | 167 | November 26, 2024 |
| Weird issues in last hotfix (and some from before) |
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1 | 154 | November 25, 2024 |