Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 9962 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 6678 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 15612 | June 16, 2020 |
| After Patch 1.2.6.2, a BSOD occurs soon after loading into the game with a character |
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2 | 77 | July 15, 2025 |
| UnityPlayer.dll cash |
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4 | 446 | July 3, 2025 |
| Audio during cutscenes stuttering/slow |
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2 | 79 | June 28, 2025 |
| Unity crashing since 1.2 |
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19 | 975 | June 28, 2025 |
| Buy all supportpack but don’t Get Badges |
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0 | 69 | June 23, 2025 |
| Visual Color change after the latest patches |
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1 | 111 | June 14, 2025 |
| Cant play online/online toons missing |
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0 | 141 | June 11, 2025 |
| LE-51 after Patch 1.2.6 |
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5 | 407 | June 10, 2025 |
| Steamdeck crash on Mono completion |
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0 | 91 | June 9, 2025 |
| Lost Badges |
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0 | 92 | June 9, 2025 |
| 500 Server Error occurs several times a day |
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0 | 153 | June 7, 2025 |
| Steamdeck won't load game |
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6 | 147 | June 6, 2025 |
| This bug is really annoying me |
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0 | 112 | June 6, 2025 |
| Game will not open on Steam Deck (since recent update) |
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11 | 2727 | June 6, 2025 |
| Entire PC freeze |
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0 | 118 | June 5, 2025 |
| Game Crashes After Latest Update |
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2 | 191 | June 2, 2025 |
| Can't Equip Back attachment |
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1 | 184 | June 2, 2025 |
| [LE-65] Failed to connect to Game Server.” but only with 1 of my characters |
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0 | 135 | May 31, 2025 |
| Missing Woven Legend Badge from Steam Purchase |
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1 | 166 | May 31, 2025 |
| Character Never Loading |
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3 | 143 | May 29, 2025 |
| Crashes |
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1 | 171 | May 28, 2025 |
| "Lost Connection: You lost connection to the game server" all time |
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11 | 715 | May 26, 2025 |
| Lost my Unique item to Santum machine |
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2 | 138 | May 26, 2025 |
| Using a controller, game crashes periodically? Or during echos when facing bosses? |
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3 | 255 | May 23, 2025 |
| Game is unplayable unless I reboot computer between play sessions |
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1 | 222 | July 19, 2025 |
| Bazaar Trade Window Support for 2560X1600? |
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3 | 166 | July 20, 2025 |
| The ring has disappeared |
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1 | 164 | July 19, 2025 |