Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 11204 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 7669 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 17859 | June 16, 2020 |
| How is there a wait to enter the game with only 2800 playing? |
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0 | 38 | April 28, 2026 |
| LE-51 often, long initial load time when it loads at all |
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1 | 165 | April 25, 2026 |
| Game is unplayable even in town |
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0 | 55 | April 24, 2026 |
| Game Hangs on Loading Screen in Between Key Dungeon Levels |
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2 | 114 | April 19, 2026 |
| Sudden artifacts in graphics, only in LE |
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0 | 78 | April 19, 2026 |
| Unity 6000.0.42f1_feb9a7235030 crash trying to get to Lotus Hall |
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3 | 296 | April 15, 2026 |
| Я только что потерял отличную вещь из-за телепортирующихся предметов |
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0 | 94 | April 15, 2026 |
| Failed to load il2cpp |
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2 | 424 | April 12, 2026 |
| Can't use number keybinds |
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0 | 120 | April 10, 2026 |
| I can't play while using Cloudflare WARP |
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1 | 251 | April 8, 2026 |
| I'm experiencing FPS drops in the game |
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3 | 306 | April 5, 2026 |
| Game keeps crashing when entering the Imperial Dreadnought |
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0 | 207 | April 5, 2026 |
| Unable to load game from steam |
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0 | 200 | April 4, 2026 |
| Performance on the Map " Sky Garden " |
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0 | 196 | April 4, 2026 |
| Anyone else having connection issue? |
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10 | 648 | April 3, 2026 |
| Deep Dive: Performance Analysis & Engine Bottleneck on High-End Rig (Ryzen 9 7900X + RTX 4070 Ti) |
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3 | 452 | April 2, 2026 |
| Constant Crashes while playing |
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0 | 207 | April 2, 2026 |
| The created character is not saved |
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0 | 176 | April 2, 2026 |
| Optimization is only getting worse, and the requirements are getting higher |
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0 | 328 | April 2, 2026 |
| Character does not load in! |
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0 | 178 | April 1, 2026 |
| Now trapped in Loggin Screen |
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1 | 287 | March 31, 2026 |
| Controller Vibrations and Haptics not working |
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0 | 203 | March 31, 2026 |
| Missing badges? |
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0 | 183 | March 31, 2026 |
| Game chat |
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1 | 232 | March 31, 2026 |
| Forge with controller |
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0 | 201 | March 30, 2026 |
| Error linking account twitch steam |
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0 | 268 | March 29, 2026 |
| Frequest DCs ... but only on steam client |
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0 | 211 | March 28, 2026 |