Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 10947 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 7476 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 17483 | June 16, 2020 |
| Lost connection to the game server |
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0 | 11 | March 27, 2026 |
| Anyone else having connection issue? |
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10 | 127 | March 27, 2026 |
| US West Realm down? |
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0 | 17 | March 27, 2026 |
| 1 fps in the start menu(1 фпс в стартовом меню ) |
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0 | 17 | March 27, 2026 |
| Unity 6000.0.42f1_feb9a7235030 crash trying to get to Lotus Hall |
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1 | 14 | March 27, 2026 |
| My character was delete |
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0 | 27 | March 27, 2026 |
| Memory leak crash on campaign load screens again |
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0 | 39 | March 27, 2026 |
| Testing |
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0 | 25 | March 26, 2026 |
| Twitch Link Error: Persistent "AccountAlreadyLinked" despite revoking permissions |
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0 | 38 | March 26, 2026 |
| No puedo entrar al juego |
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0 | 25 | March 26, 2026 |
| Unable to play offline |
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8 | 76 | March 26, 2026 |
| Cannot use Channeled skill |
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0 | 27 | March 25, 2026 |
| Lag on Boss Fights Only |
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0 | 47 | March 21, 2026 |
| Pressing Alt-Tab causes the game to crash |
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0 | 229 | February 12, 2026 |
| Player polls in forum |
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0 | 201 | February 9, 2026 |
| Login Taking Lengthy Amount of Time |
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2 | 497 | February 8, 2026 |
| Hiding specific runes |
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0 | 205 | February 7, 2026 |
| Is a vpn make for better gameplay with LE |
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0 | 345 | January 1, 2026 |
| Stuttering, sound lag, major in game lag |
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0 | 381 | December 30, 2025 |
| Fps problem with new computer |
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1 | 408 | February 12, 2026 |
| UI preferences resetting every "kicked for inactivity" |
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1 | 365 | January 28, 2026 |
| Is everything fine with login/game servers and everything else? |
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1 | 412 | January 26, 2026 |
| Steam deck link items and on screen keyboard issues |
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1 | 492 | January 10, 2026 |
| Pozrite si dobre toto video od /Evy Markove/ je možne , aby ustavala /tri-slam / s obojručkou |
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1 | 415 | December 28, 2025 |
| Extremely slow login on Linux... why, when it runs great otherwise? |
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1 | 565 | December 27, 2025 |
| Unable to Save Cosmetics |
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5 | 1075 | December 23, 2025 |
| Fatal Error |
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2 | 644 | December 19, 2025 |