Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 10606 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 7165 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 16822 | June 16, 2020 |
| Fps problem with new computer |
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0 | 73 | December 14, 2025 |
| UI preferences resetting every "kicked for inactivity" |
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0 | 88 | November 29, 2025 |
| Is everything fine with login/game servers and everything else? |
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0 | 112 | November 27, 2025 |
| Steam deck link items and on screen keyboard issues |
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0 | 154 | November 11, 2025 |
| Pozrite si dobre toto video od /Evy Markove/ je možne , aby ustavala /tri-slam / s obojručkou |
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0 | 152 | October 29, 2025 |
| Extremely slow login on Linux... why, when it runs great otherwise? |
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1 | 246 | December 27, 2025 |
| Unable to Save Cosmetics |
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5 | 531 | December 23, 2025 |
| Fatal Error |
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2 | 303 | December 19, 2025 |
| Login Taking Lengthy Amount of Time |
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1 | 198 | October 18, 2025 |
| Unity hot fix? |
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1 | 210 | December 5, 2025 |
| I've bought every supporter pack available, yet I don't have them registered on my forum account |
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1 | 231 | November 30, 2025 |
| Lightning effects toggle option request |
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2 | 413 | November 25, 2025 |
| Lags after 24.09 steam update |
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3 | 646 | November 24, 2025 |
| No Ping with Any Servers |
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2 | 468 | November 23, 2025 |
| Missing forum badges |
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1 | 510 | November 22, 2025 |
| Corrupt disc message on Steam |
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1 | 375 | November 21, 2025 |
| High Ping after update 1.3.1 |
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34 | 2109 | November 17, 2025 |
| Game loads in at monitor's resolution |
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2 | 261 | November 16, 2025 |
| Unity crashing since 1.2 |
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24 | 2450 | November 10, 2025 |
| Entire pc reboot -repeat issue |
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13 | 660 | November 10, 2025 |
| Unity crash almost always in the same zones |
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1 | 360 | November 8, 2025 |
| Twitch Drops Account link？？ |
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2 | 308 | November 8, 2025 |
| Glacier's teleport skill doesn't work |
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6 | 479 | November 7, 2025 |
| EU West server crash |
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1 | 429 | November 4, 2025 |
| Last Epoch - Unity 6000.0.42f1_feb9a7235030 |
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1 | 416 | November 4, 2025 |
| Cannot get past the login screen |
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3 | 402 | November 3, 2025 |
| Need help =( |
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1 | 363 | November 3, 2025 |