Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 10356 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 6863 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 16200 | June 16, 2020 |
| High Ping after update 1.3.1 |
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32 | 1194 | September 13, 2025 |
| Unity crashing since 1.2 |
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23 | 1579 | September 11, 2025 |
| Entire pc reboot -repeat issue |
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12 | 265 | September 11, 2025 |
| Unity crash almost always in the same zones |
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0 | 174 | September 9, 2025 |
| Twitch Drops Account link？？ |
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1 | 81 | September 9, 2025 |
| Glacier's teleport skill doesn't work |
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5 | 240 | September 8, 2025 |
| Lightning effects toggle option request |
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0 | 174 | September 6, 2025 |
| EU West server crash |
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0 | 199 | September 5, 2025 |
| Last Epoch - Unity 6000.0.42f1_feb9a7235030 |
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0 | 200 | September 5, 2025 |
| Cannot get past the login screen |
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2 | 156 | September 4, 2025 |
| Need help =( |
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0 | 69 | September 4, 2025 |
| Nord VPN |
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1 | 135 | September 3, 2025 |
| Unable to Save Cosmetics |
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2 | 124 | September 3, 2025 |
| Last Epoch - Unity 6000.0.42f1_feb9a7235030 |
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3 | 252 | September 3, 2025 |
| Can't launch the game on full offline mode anymore |
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0 | 82 | September 2, 2025 |
| Last Epoch - Unity 6000.0.42f1_feb9a7235030 |
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0 | 79 | September 2, 2025 |
| Freezing when accessing Stash due to MASSIVE network traffic spikes? |
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0 | 81 | September 2, 2025 |
| Detects my mouse as a controller |
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0 | 80 | September 1, 2025 |
| Got Kicked, Now Can't Connect |
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0 | 73 | August 31, 2025 |
| Stuck at loading screen |
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1 | 111 | August 29, 2025 |
| Fatal Error |
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0 | 94 | August 29, 2025 |
| Fps drop after some time |
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0 | 97 | August 29, 2025 |
| Crashes During the first boss |
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0 | 60 | August 29, 2025 |
| Extreme freezes as soon as you open your chest and try to sort your things |
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7 | 203 | August 31, 2025 |
| Crash after patch and after re-install |
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2 | 213 | August 27, 2025 |
| Constantly crashing on Forgotten Keep Woven |
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0 | 84 | August 27, 2025 |
| Extreme Lag & Stuttering on login unplayable |
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24 | 2365 | August 26, 2025 |