Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 10448 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 6961 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 16400 | June 16, 2020 |
| Unable to Save Cosmetics |
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3 | 222 | October 21, 2025 |
| Fatal Error |
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1 | 156 | October 20, 2025 |
| Login Taking Lengthy Amount of Time |
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1 | 37 | October 18, 2025 |
| Unity hot fix? |
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0 | 69 | October 6, 2025 |
| I've bought every supporter pack available, yet I don't have them registered on my forum account |
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0 | 69 | October 1, 2025 |
| Lightning effects toggle option request |
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1 | 262 | September 26, 2025 |
| Lags after 24.09 steam update |
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2 | 450 | September 25, 2025 |
| No Ping with Any Servers |
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1 | 329 | September 24, 2025 |
| Missing forum badges |
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0 | 288 | September 23, 2025 |
| Corrupt disc message on Steam |
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0 | 245 | September 22, 2025 |
| High Ping after update 1.3.1 |
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33 | 1561 | September 18, 2025 |
| Game loads in at monitor's resolution |
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1 | 111 | September 17, 2025 |
| Unity crashing since 1.2 |
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23 | 1825 | September 11, 2025 |
| Entire pc reboot -repeat issue |
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12 | 395 | September 11, 2025 |
| Unity crash almost always in the same zones |
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0 | 241 | September 9, 2025 |
| Twitch Drops Account link？？ |
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1 | 142 | September 9, 2025 |
| Glacier's teleport skill doesn't work |
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5 | 316 | September 8, 2025 |
| EU West server crash |
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0 | 271 | September 5, 2025 |
| Last Epoch - Unity 6000.0.42f1_feb9a7235030 |
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0 | 275 | September 5, 2025 |
| Cannot get past the login screen |
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2 | 244 | September 4, 2025 |
| Need help =( |
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0 | 135 | September 4, 2025 |
| Nord VPN |
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1 | 219 | September 3, 2025 |
| Last Epoch - Unity 6000.0.42f1_feb9a7235030 |
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3 | 502 | September 3, 2025 |
| Can't launch the game on full offline mode anymore |
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0 | 170 | September 2, 2025 |
| Last Epoch - Unity 6000.0.42f1_feb9a7235030 |
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0 | 171 | September 2, 2025 |
| Freezing when accessing Stash due to MASSIVE network traffic spikes? |
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0 | 154 | September 2, 2025 |
| Detects my mouse as a controller |
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0 | 137 | September 1, 2025 |