Technical Support
Launcher Technical Support
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Megathread: LE-13, Others Being Caused by System Outages - Patch Being Deployed
We are working to address server-sidue issues which are presently causing multiple error messages, notably [LE-13] Authentication attempt failed on log in. This is our biggest priority, and we have a full team on-hand wo… |
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2 | 10151 | May 26, 2021 |
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Please Read Before Posting in Technical Support
Everyone wants threads opened in Technical Support to receive a helpful response as soon as possible. When the first post in a thread already has the information needed for an issue to be investigated, that helps those r… |
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0 | 6764 | June 16, 2020 |
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[Updated 08/05] Known Issues
This thread exists to document some widespread technical issues, and ensure that any known workarounds have the best possible visibility. We will be regularly editing the information listed here to remove issues that are… |
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4 | 15900 | June 16, 2020 |
| Extreme Lag & Stuttering on login unplayable |
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21 | 522 | August 23, 2025 |
| Time bending RAM Leak with S3 |
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0 | 9 | August 23, 2025 |
| Clicking "Play" on steam will not launch the game with no error |
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0 | 8 | August 23, 2025 |
| Game stutters constantly after hotfixes |
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0 | 12 | August 23, 2025 |
| Performance issues |
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7 | 77 | August 23, 2025 |
| Game lags/crashes when entering seasonal contents(Hunts/Cemantary/Tomb) |
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2 | 74 | August 23, 2025 |
| Extreme freezes as soon as you open your chest and try to sort your things |
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1 | 10 | August 23, 2025 |
| Badges |
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4 | 63 | August 23, 2025 |
| Big performance issues after about 70 minutes in game |
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14 | 244 | August 23, 2025 |
| Connectivity issues |
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4 | 71 | August 23, 2025 |
| Game doesn't save graphics settings |
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0 | 10 | August 23, 2025 |
| Stuck at 1 FPS on login screen. Unplayable |
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0 | 23 | August 23, 2025 |
| Low FPS and not loading at the main login screen |
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1 | 29 | August 23, 2025 |
| Game Crashing in The Shattered Valley |
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0 | 9 | August 23, 2025 |
| Audio is extremely low on Linux |
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0 | 13 | August 23, 2025 |
| I cannot play in online mode, Stuck on 1st Load screen |
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0 | 34 | August 22, 2025 |
| Last Epoch crashing OBS |
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0 | 26 | August 22, 2025 |
| Unity Crash within a few minutes of playing the game without fail |
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4 | 122 | August 22, 2025 |
| Lost Connection Error Message |
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5 | 123 | August 22, 2025 |
| Game freezes/stutters in stash and then unity crashes |
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1 | 36 | August 22, 2025 |
| Unity crashing during fights/action |
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0 | 37 | August 22, 2025 |
| Problem with starting the game (menu problem) |
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4 | 75 | August 22, 2025 |
| Help with linking accounts |
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1 | 21 | August 22, 2025 |
| LE-52 error on launch |
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1 | 83 | August 21, 2025 |
| Unity crashing since 1.2 |
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20 | 1204 | August 17, 2025 |
| Can`t playing online mode |
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0 | 124 | August 15, 2025 |
| Game Crashes at almost any door in imperial |
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0 | 48 | August 13, 2025 |