Unable to log-in and stuck on “Please wait” on-screen
A post was split to a new topic: Log In Failure & You Are Not Allowed To Log In
It means 11th Hour Games server is messed-up.
Any solution for those who cannot log-in in the game?
Hi Sarno…Any workaround for those who cannot log-in in the game?
We are investigating this issue, apologies for the inconvenience!
Please don’t create off-topic posts in threads; particularly those created by other members of the community for them to get assistance with unrelated technical issues. Thanks!
Can you please post a log file?
My log file
Edit: Removing log file for the sake of our scroll bars. -Sarno
Is that definitely the full file?
Could you perhaps upload it as an attachment instead?
Can you please let us know whether this issue is persisting?
We’ve made a few server-side changes.
The issue still persist.Attached here is the log file.
output_log.txt (14.1 KB)
When you run the Launcher in the main Last Epoch folder, does it download something?
Open the Launcher then initializing,connecting then checking integrity then launch.After that log-in and stuck and display “Please Wait” forever…
Any update on the log-in issue?
I’ve responded to your e-mail with some further troubleshooting - if that doesn’t work, we will almost certainly need to ask you to try reinstalling the game as our next troubleshooting step.
Followed the instruction on the e-mail.Created another account and purchase the game using coupon but still unable to log-in.Reinstalling the game also failed to log-in.By the way on your previous version (6.0.2),I can play the game with no issues at all.
If you haven’t already, can you please try using an alphanumeric password?
Yes, I 'ved been using alphanumeric password combination on my old and new account.
Well, it seems that I need to wait for the beta and download it at Steam 'cause this alpha version is unplayable for me and every troubleshooting guide you suggest does’nt work.