You’re a customer, not a financial backer.
Nobody ever guaranteed that.
Not a policy.
Nobody knows if this decision was EHG’s alone, or Krafton’s.
… No they aren’t
Again, no they aren’t
You didn’t invest in EHG, you bought their product. Big difference.
It was wild to ever tell what they told. They could’ve simply said: We can’t look into the future. if everything goes well expensions will be free of charge. If things aren’t going well we put a price tag on the expensions we create to keep the lights on so we can continue to make the H&S game of our dreams.
All I have right now is buyers remorse after everything that happened since Krafton 
. Then again it’s one of many games that went into a direction I’m not pleased with and feel like I burned money on. that’s just some psychological drama because I played a lot of hours and I’m fine so to speak.
Then again understanding where they are coming from is one thing compared to what they said in the past what was completely delulu to begin with. No matter how much I understand the need of money I’m a man of my word and treat everyone else the same way. Trust is only broken once.
I think this will be enough answer for you:
All future content, including updates and expansions, is free if you own Last Epoch. The developers explained their plans, stating:
Our current plan is for future content for Last Epoch is to be included with the box price and will be supported through the optional MTX store. We want to avoid any sort of expansion pack box prices that may result in splitting up players. As such we intend to offer all future content free of charge.
February 15, 2024
Exactly,
I don’t see any guarantees, or policies, only loose verbiage, plans, intentions, and desires.
The fact of the matter is, EHG says the expansion may have a price. And that’s fine. Plans change. The game is worth it.
The company has not been profitable, at all, so what do you want them to do? Cancel the game and disband the company? If you want Last Epoch to survive, we are going to have to pay for it. Their initial plan failed. But they don’t have to die because of it. Let’s support the greatest ARPG ever made.
We’re not obligated to care. 
This sounds like we’re the one responsible for their failures.
How about they start doing better planning and stop milking the community for their sub-par game.
What does this have to do with Grim Dawn ?
The company has been profitable in 2024 (reporting net income of ~$6 million, revenue of ~$42 million).
At least if the numbers in this article check out.
Though - this includes the box price revenue, which will be the vast majority.
With MTX and supporter packs alone, they probably would have been deep in the red.
You’re not. But the alternative is them filling for bankrupcy and you won’t get a refund that way anyway.
Did Diablo 2 changed its name?
That would be almost entirely due to new sales at launch (season 0). Which was a massive success at the time due to the huge hype around it.
What Judd referred to is that what they spent making seasons 1-3 wasn’t compensated by sales+MTX of that period.
So units sold + MTX sold during season 1 didn’t make up for what they spent producing it, and the same for the other 2 seasons.
One would expect the initial launch sale to have given them a comfortable finantial cushion, but apparently they didn’t manage that properly.
You said that, not me.
EHG sells a product. LE is a product.
Products don’t remain in production unless they are being purchased or paid for.
Then don’t. You’re not adding anything to the conversation.
They haven’t been profitable in over a year and a half.
Ya kinda are if you want to be able to continue playing the game (online).
That feels a bit odd given the badges. Unless you’re pissed off with the (apparent/presumed) change then it makes sense.
None of that is from the article you linked. Though it was interesting to read how they did the acquisition.
From the article:
Founded in December 2017, Eleventh Hour Games is a privately held company. As of the end of 2024, it reported total assets of KRW 26.87 billion, revenue of KRW 57.95 billion, and net income of KRW 8.59 billion.
I used a rough actual conversion rate from KRW to USD.
Ahh, I missread that.
Happens to the best of us ^^
Not really. Like I said up there:
They had a huge profit from the launch sales (which was season 0), then seasons 1-3 were not profitable.
No surprise there… we got exctly 3 shit-shows in terms of Cycles… out of 3 Cycles.
That’s basically a 100% sub-par rate 
Cycle 1 failed to tackle the core issues of the game, focus was on pinnacle content when neither balance nor end-game content overall exists.
Cycle 2 failed to be provided in a reasonable timeframe.
Cycle 3 is undercooked beyond end as interactions are very shallow. You don’t really care for anything happening outside of ‘this will be the resulting reward type’ basically.
The issue isn’t that EHG doesn’t put effort into their work, they absolutely do! You can clearly see that.
The issue is that EHG seemingly has no clue - and they prove it repeatedly - how to cause large effects with little effort.
Imagine for the 3 cycles those things being done instead of what we were provided with:
Cycle 1: We get 2 phase bosses for the Harbingers, a specific type of Arena layout which is a combination of boss-fight and arena. Hence you fight the Harbinger of that timeline in a separate area and waves of mobs between the phases or even together with the Harbinger for the second phase.
Miniscule extra effort… massive effect in perception.
Cycle 2: Instead of stuffing the tombs/cemeteries into monolith maps how about it being similar to dungeons? They procedural generation causing you a need to find a way through them, kill the boss and get rewards. Then at the end you can advance to a higher difficulty (scaling similar to corruption to simulate that) and do directly the next layout. Access per stage is limited by an item dropped in Monoliths. Starting access area is freely chosen from all which you already managed to beat. So a procedural progression.
Miniscule changes… massive impact in perception without screwing over Monolith gameplay as it did as it’s detached from it. The cocoons can be a randomly appearing bonus-mechanic in monoliths simply.
Cycle 3:
Allowing several ‘ancestry lines’ so you can focus each on a specific reward type and tailor-craft them to your liking, providing variety in what you find rather then ‘always the same’ as well as a longer-term setup stage in total.
Large impact little effort once more.
It’s not that they do stuff… it’s how EHG does stuff which leads to issues.
Well, who’s in the wrong then? Judd or the report? Either is a massive massive issue.
And even if the shelf price revenue was those 6 mil profit… that would mean a total amount of 2 million sold copies during that timeframe. So I imagine it not upholding truth actually to be solely the shelf-price.
Yes, and it might bite them in the arse if there ever is a big lawsuit from one of the consumer protection agencies in the EU.
If we scrutinize the statement, then maybe 2024 overall was profitable, but the timeframe of Season 1, 2, and 3 were not by the used metric.
It might be that it wasn’t profitable on supporter packs and MTX, and the only saving grace were box sales pre-season 1 - which is a high indicator that the MTX model at the current point is not sustainable, but fixed sales are.
Perhaps EHG might want to elaborate on this statement a bit more?
So, Simulacrum?
Greater rifts?
I don’t get it, how is that different from what we have? Each evolution you get 3 evolutions you can focus on to get a specific reward. I don’t get what you’re getting at there.
So 3 suggestions, 2 are pretty much the exact same as what is in other games, which is something EHG doesn’t want to do. They don’t want to make 1 for 1 copies of what already exists. They want to give their own spin to things.
Which they did with tombs, definitely. They might have their failings, but it was an original and interesting mechanic.
Reduced, but kinda a bit? Has more impact perception-wise at least.
Yeah, absolutely fitting there as a comparison, also true. They worked well for people overall though.
Yeah, but you got max 6 evolutions and a sinle ancestry line.
If you increase that to ‘3’ you can for example focus on 3 different rewards heavily rather then having to enforce a spread of all potentially.
It simply provides a longer-term option for grinding and perfecting it without enforcing a need to do so.
In comparison we could take Heist equipment in PoE… you can focus on a single person and shove everything into them for specific contracts with specific rewards… or you can min-max all of them gradually.
It’s mostly about longevity here which is the issue, and the more replayability the more longevity the systems have… wouldn’t be a problem if LE had much longevity in their content but it sadly doesn’t all too much.
Yeah, I’d forgotten that 1.0 was Feb 24.
Neither, Judd was talking about seasons 1, 2 & 3 but not season “0” (1.0). So overall 2024 was profitable but only because of the launch.