Unable To use characters after PC Crash

When I was playing my PC crashed and after that happened I rebooted and relaunched the game but after the crash when I try to play with my offline character nothing happens it won’t load into the game. When I try use my online character the game loads in but I can’t move, use skills, my inventory is empty and the skill menu is broken. I have tried verifying the files, reinstalling the game and creating a new character but none of this has worked. Is there any fix for this at the moment or will this need to be patched?

Exact same thing is happening to me.