Lost connection at character select

Technical Support
21

Alright so I am back where I normally play and after a week of the game running perfect on other internet connections I am back to not being able to connect without a VPN and the whole Lost Connection Error with LE52, and LE51 occasionally.

So there is nothing wrong with my computer. The game for some reason rejects certain ISP’s. This is the only game I have issues with. This has gone on for weeks.

1 Like
22

Just wanted to stop by and say I hope everyone is doing good. Know that you are thought of, missed, and loved. I joined a mental health support group over this issue. I think everyone else should do the same as it seems this issue is going to around for awhile.

Sometimes I wake up from nightmares where I couldn’t stop rubber-banding. Other dreams I just can’t log-in at all. I just want it all to stop.

23

Bump
Another patch and still no change. Just wanted to drop by and communally mourn. Hope everyone out there is being positive and keeping themselves busy with other things.

25

This issue has only become worse since last 0.9.1 update.
I’m at the point where the game is now unplayable due to constant dc.
And while I’m dc-ed (message on screen stating this) I can still press enter and chat with the community?! So which dc?!
Seems this topic is not included in current known issues.
What is going on EHG? Can we get a response please?!

26

I have not been able to play much Online yet. Constant disconnects. Since April.

27

I am guessing none of us can play still lol?

I have noticed something overtime, and every time there is a patch I can log in normal with no VPN the first time. Every attempt afterward just result int he Lost Connection error after selecting my character to enter the world. I refuse to use a vpn anymore to attempt to play.

28

This suggests you could have a DNS caching issue causing problems on your end. It’s worth looking in to…

1 Like
29

Holy sh@!! This worked:

How to Flush and Clear Your Windows DNS Cache

  1. Press and hold the Windows key + R to open the Run dialog box.
  2. Type ipconfig /flushdns into the text field, and click OK .
  3. Check to see if your problem has been resolved.

I just logged in no VPN.

30

So I have to flush my DNS everytime and I can log in fine. I can alt tab and even do it. Mildly annoying, but this fixes the game for me. I have done it enough times that this is most certainly the issue for me and many others with the same exact log in issues.

31

That’s definitely a bit annoying but glad it worked.

There are a few things which can impact how long the cache stores records for:

  • Windows settings (unfortunately can only be edited in the registry)
  • router settings (if it has a DNS server or overrides ISP settings)
  • your ISPs DNS servers (which tend to be what your router uses by default)

Good luck with any investigation should you choose to!

1 Like
32

I had given up months ago when this problem started with online play, since I’m not interested in playing offline or using a VPN, when I looked at the forums and saw that this workaround helped you I updated the game to try it myself, but unfortunately nothing changed for me, still the same problem since 4 months ago with 0.9/online release, can only play the game offline and online only works with a VPN, I’ve tried all the workarounds posted on similar problems on the forums and nothing works, and to add more context I play a LOT of online games and never had problems connecting to any of them, kinda sad as I was really looking forward to playing LE, but its just too frustrating and the fact that it isnt even a “known issue” or something that theyre working on just kills it for me, this whole pretending the issue doesnt exist is really unfortunate.

33

Player.log (85.6 KB)
Same issue. Got the game a few weeks ago and have never been able to play online. Always get “You lost connection to the game server” after trying to connect from the character screen. I don’t care much about playing online so I’ve been playing offline, but it’s still a problem that should be fixed.

34

Hello, did some of you already solved this Lost connection issue?

35

Nope, in fact now the game just crashes whenever I try to play online. Seems like a step backwards.

36

same dude. They are not prioritizing this issue to be fix because only few of us experiencing it I think. Assumption because this issue is not even mention on there What We’re Working On in Beta 0.9.2b Patch Notes - Patch Notes - Last Epoch Forums

haha very disappointed

37

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