i’m actually used to “getting an explanation for problems”. the producer and director of final fantasy 14 always does this.
Just one example with the queue problems in final fantasy 14 in december 2021:
“Error 4004, 5003, and 5006
These errors occur when your connection to the login management server times out as a result of waiting in a login queue for extremely long periods of time. Although we’d secured a considerably long session time with the lobby server; however, there are times this is still not enough to cover the issue, so we are currently working on a process to extend the session time. We apologise for the inconvenience, and ask that you to wait a little bit longer until this process is complete… …”
so, yes, i do remember the last time a company did this.
The game has been non functional far more that it has been functional since launch. Yesterday morning was atrociously bad, far worse than Wednesday evening. It has not been a steady march of improvement by nearly any objective metric.
Love how you made a queue that doesn’t move. For hours. I’d rather be back in monoliths not able to zone through quests like last night. Do I just quit now?
It was highly advised by the whole community, to nail down bugs, and not release online in its current state. It was abysmal since release.
They decided not only to leave a lot of bugs behind. But to release online, with the promise of seasonal content. So there are your 2 mistakes. Mostly caused by rushing… due to deadlines that people gave them. That’s what you pay for selling out, or taking loans.
Give the team peace, without them you will still be crying over D4 or PoE.
Anybody that touched some form of development know well, that you cannot prepare for everything. Its not possible. Its the details that any amount of QA will not uncover.
Be patient, we are here at the start of the long journey with this amazing team and game.
No, I’m not fangirling anything. I work for a living, WTF would I be on a video game in the morning on a weekday for? I play in the evening time after work. I would propose to you that that time there is the highest user count, at least based on time zones. I happen to live in US and I understand that EU right now has people getting offwork and having issues. The company is based in california however so we live on their schedule of working on stuff.
So perhaps in the morning here and yesterday morning, it’s been terrible, I haven’t experienced that. I played when the majority of people in the US would and I had a near nominal play experience last evening. Some people claim they cannot log in and do anything after 3 days, and other people are already in the 70s and 80s on their online character, so people are probably having different experiences due to their regional locations, but time affects you a lot as well.
It is functionally a lie to say it’s still as bad as it was the very first day. They have found issues and fixed some, things have improved for most. They still have issues to deal with however. The numbers on the steamcharts wouldn’t keep going up if this were not the case.
So I went and tried offline and noticed something right away- no delay switching areas. Well, duh! But, hear me out…the first thing I noticed about this game when I started in beta a week or so ago was the delay when trying to enter a new area in online mode. So it appears to me this has been a problem for a while…and now its just so much more of a problem. How did that get past all the developers leading up to 1.0?
This is probably a good lesson for them. How being cocky is the bane of every good image. Even if the game is decent. The attitude and transparency was never there. Or maybe they were delusional. Who knows, and who cares to be fair. Kinda deserved outcome for them.
They will get the fruits when everything is in working condition.
And that’s why you are making alpha, beta and stress tests.
They have had time to check it before launch, and they have screwed up this stuff. No excuse needed,
I don’t have any hard feelings for them, i just like the things i have paid for, to run smooth when i come and pick them up (in that case launch day), nothing more. I can understand that something may go wrong, but not for 2 days, not in such a bad way when you have had 5 years of beta tests. That is unacceptable.
