The computer shutddowns randomly

Technical Support
1

As the title says, the game just randomly shutdown during gameplay.

CPU: Intel(R) Core™ i7-8700 CPU @ 3.20GHz
GPU: Asus Strix 8GB RTX 2070
PSU: Corsair 750w

  1. All drivers in the computer are up to date.
  2. All temps are idle. GPU at around 60-70 C, PSU 30 C, motherboard 25 C, and all other relevant components are not peaking the slightest.
  3. There is no screen tearing or fps drops.
  4. I’ve limited everything from 30-144 hz, without any improved result.
  5. I’ve tried to use “very low” on everything, and btw running things on ultra is super smooth not a single fps or ‘lag’.
  6. I’ve tried to reinstall the game.
  7. I’ve tried to verify the game files.
  8. I’ve even factory restored the entire computer to its core.

Windows Logs doesn’t give any information that i can debunk really in this case, nor does gpu logs. The frustrating part is that, usually when a computer suddenly dies and restarts automatically that’s an indication of heat issues, but the computer is so cool when this happens.

And btw, this does NOT happen in any other game, highend to lowend.

What have i missed, is this simply performance issue with the client?

Any PROPER advice is gladly recieved.

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