With the addition of online multiplayer, our plan for offline mode is to create a truly offline mode. This means that until you click the “Play Online” button, no data is sent across the internet. No account login, no account check, nothing. Fully offline. This means offline (which will become fully offline) cannot support connective features such as chat, leaderboards, or the cosmetic shop.
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I am with you on this 100% OP
Bought 100$ supporter pack and wanted to regularly buy cosmetics, but since I only play offline feels like I wasted 65$ since I could have just bought the game at 35. One possible solution is that mtx be account-wide and treated almost like an update or hotfix when purchased (am not in software dev so dont know if this is feasible at all, dont jugde)
Even offline players will receive updates, patches and hotfixes so why lock us out of a chance to support the devs and make our build look nice.
Devs, I implore you to look into this and not just ignore it.
PS and no - I will not “just play online” as some on this forum will likely say
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I don’t think they are ignoring the problem. Fact is just above your message there is one from the dev.
With all due respect that sounds like an excuse. There is no such thing as “True offline”. If it were so, the game would never get patches or content updates. Ever. This feels like a decision taken with monetary interests rather than technical considerations.
When the game was launched, you promised offline mode. As a result two types of people supported the game. Online players and offline players. There was no mention of no cosmetics for offline. Are you saying its really okay to retroactively remove the cosmetics people purchased and already had on their account with no recourse?
For integrity’s sake you would leave the old cosmetics where they were (accessible offline) and then say future ones will be available only online. Or you would offer a onetime offline purchase so end users can spend the cosmetic points they acquired with early supporter packs, then you close up shop and go online only. You would not retroactively smash and grab and take away what people paid for with just a “you are offline, deal with it” sentiment. Thats wrong and its theft. Its plain theft. Thats taking the kids lunch money and shoving him aside and telling him to go cry to his mommy. That is wrong. It is wrong whichever way you want to see it. That’s not cool EHG. That is really not cool.
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Why not? Genuinely curious.
@EHG_Kain if the supporter packs are going to be handled by steam, why couldn’t mtx also be handled by steam like dlc?
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We actually looked into this, both as DLC, and as Steam Inventory Items. There was a few reasons. The first was doing it as DLC, Every individual store item would need to be an individual DLC. You can’t ever remove them, or they stop working (and some other issues that arise in removing them), which means if you can imagine many years down the road, that’s going to be an extremely long list of DLC’s. The next issue we found was that in-game currency can’t be used to purchase DLC’s on Steam, which means all the currency coins we previously issued couldn’t be used, which we won’t do. With Steam Inventory, it had the same issues as being offline, in that they require an internet connection regardless to verify, so wouldn’t get any closer to working for a true offline mode.
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I don’t know if I understand correctly but I’d be fine if I had the option to either connect to the internet to verify my cosmetics or to play without them if I can’t.
Your argument brings abolutely nothing to the table.
„play something else” or „dont buy them” are literally the cancer or argumentation. Your input is zero, yet you pretend as if presenting a coherent argument.
Friendo, if OP made a post about the cosmetics, then maybe they do matter. So arguing they dont is just idiotic.
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If offline players can view chat and interact with other players, then they have (limited) access to the server. So why not have a protocol specifically for them?
If you cant, or not able to, then why not make it fully offline? As in you dont even have to connect to the internet. You know, what offline used to actually mean.
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people wanted an offline mode and now they are mad because they got an offline mode? Humanity at it’s finest 
.
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At the moment. In the future, the offline mode would be completely offline (excluding patching).
Yes, that is basically the options we’re being presented with. Either an offline mode (“play without them”) or online (“connect to the internet to verify my cosmetics”).
Yes, but I want to use the cosmetics on my offline characters. The way I imagine it could work is a “verify cosmetics” button on the login menu. I’d press the button, the game would connect to the internet , check what cosmetics I have bought and let me use them on all my chars for this play session. If I’m somewhere without internet connection it would mean no MTX but I could still play the game.
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I think offline players would be satisfied with a limited store. You dont have to bring everything to the DLC page. I personally would be satisfied with a limited offline store so you dont end up with 10000 DLCS. It does not have to be all 10,000 DLCs or nothing.
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That is currently the plan, as stated in this announcement post and Kain’s first comment in this thread.
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I mean… really? What happens when that really super awesome weapon skin that Player_A wants isn’t available in the offline store? Or that portal effect Player_B wants? Or or or…
Then there would be nonstop griping about “why can’t all the cosmetic options be available in the offline store???”, or “why do online players get favorable treatment for cosmetic options!!!”.
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Well, since you are curious…
First and foremost - connectivity issues (obviously) - everyone will say that and they would be right. Not everyone lives in US or West Europe where the internet is of higher quality than the air you breathe. I am luckier than most - I have decent internet speed and connection, so no complaints there. But it is not perfect, it tends to snap randomly for a couple of seconds or minutes… After a couple of disconnects, my desire to play is gone completely (not to mention lost progress, various server errors etc). If a game is offline it counteracts those issues. And I don’t have all the time in the world to spend it waiting only to play for five minutes, which brings me to
Second reason, much more personal - the why? and how? I personally play games. Job that I do (adjacent to law enforcement) can be very stressful, and when I come home I wish to unwind a little, forget about the stress of the day and just relax. Arpgs are perfect for that, so for the last 15 or so years I play mainly D2, TL, GD, TQ and recently LE. Notice how these are all offline. In each of these games I have dozens of builds, finished and unfinished (in case of GD over 100). Sometimes I want to play max level character (or a specific build, depends what takes my fancy) and just go and mindlessly slay monsters, sometimes to level a new build and so on. Sometimes I start a new toon just because I want to make a build that corresponds to a certain look - hence my wanting of mtxs in a offline mode of LE - and LE has a lot of potential (we can all agree on that). I see a lot of people on the forum that say they will play seasons, and that is ok. Most of them will ever play a couple of builds, most likely the one that is meta in current season, perhaps a few others. Play for a couple of weeks, and then move on to another game and do the same until next content drop. And repeat. Not me. I create a toon and level it. If I wish, lets say a dw sentinel, I don’t take existing s&b build and respec, I start a new char. And so on. LE currently has limit of 20 characters for online play. If I play offline, there is no character limit, which is another advantage. And I plan on my LE offline toon roster to be even greater than in GD after a couple of years.
And lastly (finally!) - because I’m old not old per se, but old enough to remember and grow up during the simpler times when people bought something they took ownership of said item. Lets say hypothetically, shit happens, and LE doesn’t survive next few years, despite it being and awesome game with awesome updates etc (money issues, EHG breaks up, servers shut down, more competition etc. like I said - shit happens). Online game is dead in that case. Any game. Offline game you can just play whenever you feel like. It doesn’t require external factors, it just needs someone willing to play and enjoy. Like I said - I wish to play LE 15 years from now. like I still play D2 or GD.
Sorry for the long post, wall of text and rant 
But I had to answer your curiosity why I play only offline games, and since this is likely one of my last posts on this forum, I took a liberty of answering in too much detail. Cheers
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I’m with you…
But now…I would just like to retrieve my Voidwalker account.
And use my pets offline…
For the future,Offline DLC’s with shinies would be better to support the game.
Fair enough, but the old Supporter Pack shop site didn’t communicate that all the cosmetics included in the packs and the intermediate currency for cosmetics would be exclusive to the online portion of the game and would be inaccessible for offline mode players from v0.9 onwards. I wouldn’t call that a scam because you most likely didn’t do that intentionally but it still feels bad to know that I don’t have access to what I’ve paid for.
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It shouldn’t be that big of a technical issue to sync your unlocked stuff when you login and store it for offline use. This really sounds like a lame excuse.
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A feature being used to fund the live service portion of a game being exclusive to the live service portion. The unfairness.