Offline characters can't enter the game

Technical Support
1

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My offline Characters can’t enter the game. Whenever i tried to procees to enter game. Nothing happens.

2

Try to go in the savefile folder, “C:\Users\malve\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves”.
usually when don’t enter in the game is because the “STASH_CYCLE_2_0” is broke, so change with the same file but whith .bak final. Delete or move “STASH_CYCLE_2_0” file, and rename “STASH_CYCLE_2_0.bak” deleting the .bak at final.