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Kickstarter backers don't get Steam Keys?

I just looked on the instruction page for getting a steam key it says if you bought alpha or beta access through the website you can get a key. So what about the kickstarter backs are we left out in the cold.?

https://support.lastepochgame.com/article/160-steam-account-linking

If it doesnt work for you, send an email to support. But expect that they have a backlog now and will take some time to get back to you.

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