ISP asking for game server IP Address

My ISP is asking me to give them an IP Address for the game server, I play on US-East. Reason for this is I can connect to game from Cable ISP but not from my Fiber ISP and they don’t know why. The issue is when I try to connect after selecting character. Anyone know this information?

If you don’t want to hand this out, if you could send this information to my ISP at [email protected]

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