Has anyone ever mentioned how frustrating the crafting is?

And especially the multiple layers of RNG around it?

I’ll give you an example of how I imagine the crafting should go.
I find an item I want to work with:
“Ooh, nice, I can work with this, just need to tweak it a little bit to make it useful for myself”
“Hmm, I want to change this affix, I will use Glyph of Chaos several times, until I get something I want”
“Ok good, this affix looks nice, now onto the empty affix slots”
“Since I have many Glyphs of Hope, I will use them to make the crafting more reliable”
“Ok, I like the roll of this specific affix, which I want to upgrade, so I will use Glyph of Order on it to prevent re-rolls”
“Hmm, I am feeling lucky, so now I will use Rune of Refinement to re-roll all affixes”
“Ok, I am content with the rolls now, but on second thought, I want to remove an affix so I can add another one, so I will use Rune of Removal”
“Cool, now I will try my luck with the implicits by using Rune of Shaping”
“Very nice, I very much like how I was able to craft this item through the hard work I put into getting all the runes and glyphs!”

And now I will give you several examples of how the crafting ACTUALLY goes:
“This rare has good affixes, but I want to change this one, so I will use Glyph of Chaos”
-25 Forging Potential
“Aaand the forging potential is gone, onto the shattering…”

“Ok, I want to seal this affix, so I will use Glyph of Despair”
several tries later, the affix is maxed, and all forging potential is lost, while the affix is still not sealed

“Oh, I have many Runes of Refinement, Removal and Shaping, whatever, I can’t risk losing all the forging potential”

Do you get the idea?
More than half of all the crafting is unusable, because I am afraid the item will lose all forging potential all at once, while I am just upgrading an affix, while also having the nearly useless Glyph of Hope on…

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Yeah losing forging potential can be very frustrating,
remember when sealing an affix that several things can help you suceed such as having zero empty affix’s and also trying to seal a tier one affix’s is most likely etc

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Glyph of Freak U Traveller Here’s Critical Success because Screw you, that’s why.

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Answering your question:

Has anyone ever mentioned how frustrating the crafting is?

Yes, it is a very common complaint. It is a very poisoned discussion however because the crafting system of the game also gets a lot of praise.

The short version of my opinion is that the system is way too powerful at low levels, and way too weak for endgame crafts.
The devs seem to confuse multiple layers of RNG lottery for meaningful item chase.
Legendary items adjusted a bit the progression by making 1LP items a practically attainable way of getting endgame gear, but they just shifted the problem a bit further down the line.

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I want at least ONE system, which rewards hard work and dedication, and is not just RNG!

I know, it was sarcasm. I will keep raising the issue