Hard crash randomly when playing - forced to restart

Hey, I’m at a bit of a loss here, I was playing for 8+ hours yesterday with no problems whatsoever, but today I’ve had 3 crashes within the space of 3~ hours where the entire game will freeze, the music will continue but the game is completely unresponsive. I can’t alt-control-delete, alt tab, or get any response from my PC and I’m forced to hard reset it.

What I’ve tried:

  • Updating Graphics Drivers
  • Verifying Integrity of Game Cache via Steam
  • Lowering Graphics from Ultra to Highest then to Medium
  • Playing in Full Screen and Borderless Windowed
  • Check Event Viewer for crash details (no crash details detected)

Nothing has helped so far. My PC Specs

OS: Windows 11
Motherboard Processor: AMD Ryzen 7 5800X 8-Core Processor
GPU: AMD Radeon RX 6800 XT
Ram: 32 GB

The only thing different from me playing yesterday to today is I’m using a different character, so I’m wondering if its a particular issue with a character (e.g. some spell effect or something)? I’m using a Mage today whereas yesterday I was playing Druid.

There doesn’t seem to be a pattern to the crashes, I’ve crashed when leaving town and zoning to a new area as well as just randomly walking in an outside area.

Log files:

Player.log (682.2 KB)
Player-prev.log (1.3 MB)

I advise you to return the game. This bug hasn’t been fixed for a year now.

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