So game hard crashed my PC (first game in last 10 years to do that), after restart i cannot play offline at all, after i chose character and press play nothing happens, even with brand new characters. Online “works” in a way game starts but i cannot move my character, cannot use spells etc i can only use main menu and chat while online.
I did usual file check, reinstalled along with removing all Epoch traces from PC even from registry. Still nothing changed.
At that point Epoch is digital brick that i cannot play. When i asked about it on discord where devs were talking they suddenly evaporated, great support guys.
One thing you can check is if your using lunge or shield rush as a skill these skills are known to perma freeze the game. Once I stopped using these skills the game didn’t crash, if your not using those skills maybe do some playtests with one skill at a time and see which one perma freezes your game.
The devs are aware of Lunge and Shield Rush causing perma freezes, and hope they fix this issue with the next patch. Until then us players have to not use the skills that are causing this to happen.
I would also try and uninstall the game and reinstall it, also restarting your pc too