Recently (about 2 days ago), every time I play LE, my computer starts to lag and I lose internet. Other devices in my home are still connected to the internet but for some reason Last Epoch causes my computer to crash.
This is a relatively new problem, I played for about 20 hours with no issues but now I cannot play for 5 minutes without experiencing connectivity and computer issues.
Are there any fixes?
For CP reference I have:
Intel Core i7-10875h CPU 2.3Ghz (8 core I believe)
32GB of Ram
GeForce RTX 2060 GPU
Hey… Welcome to the forums…
Please can you include your dxdiag and any error log if the game made a crash folder. Both the dxdiag and error logs will contain much more information to help figure out your problem.
LE is not an online game currently - it requires internet for game login verification and chat features only - EVERYTHING else is local to your computer - this includes your savegames etc. So it is very unlikely that LE has anything to do with an internet issue - it is likely that whatever the underlying problem is is just affecting your networking.
If you have played 20h since the last patch dropped then there havent been any official updates so you need to try and think of what changed on your system in the last 2 days vs before then. Did you do any updates, did you install a new driver? change hardware, new keyboard? anything you did differently could help figure out what the problem is.
Your player logs refer to quite a few Crashes within the game… These are not normal things that I have seen before but then I am not an EHG dev so they are of little use on their own but they could point to corrupted game files.
As I dont have your other files the following are some generic things in the meanwhile:
-
Make sure your OS is patched and that you are using a recent graphics driver - not the latest and greatest as these tend to be unstable… but something from the last 3 months. These are the kinds of things what I would check in your dxdiag.
-
You are playing the game via Steam… Please verify the game files using the steam option… Crashes can mess up files and cause all kinds of errors so its important to make sure you have a verified install.
-
For stability, you need to enable the framerate limiting in the in-game settings. If you leave this unlimited (like your ini file indicates) then LE will max out your GPU whenever it can and this can and does cause the game to crash… For now, limit it to 60fps.
-
Disable or do not run any other applications while playing LE… Everything… overlays (steam,nvidia)… doesnt matter how irrelevant it may be… just temporarily do not use it…
Add the other file(s) then I can try and suggest other potential fixes…
DxDiag.txt (153.0 KB)
Here are the DXdiag files. I will try your advice thank you very much for all of your help 
If you think of anything else please let me know!
Ok… Be sure to do the steps I mentioned above - one of them might fix things already.
From your dxdiag:
-
Definitely update your OS… you are on 19041 and the latest 19042/3 exist.
-
You are using a laptop of some kind but I am unable to find any reference to check it online to check for things like Bios updates or reported problems etc… Laptops are sometimes very hard to find out the cause of problems because they usually have lots of their own settings etc that are not normal and very hard to figure out… Make 100% sure that your laptop is not doing any power saving modes or anything like that when playing LE… it must be on max performance mode while playing and it must NOT be trying to use the integrated igpu when playing LE - it must ONLY use the 2060.
-
Update your 2060 GPU driver to 466.27 or 466.47 (DO NOT USE 466.77)
-
Based on your hardware, I would recommend the following in-game settings - 1080p, 60fps framerate limited (not vsync and thats the max your monitor can display anyway), in-game graphics settings low to medium - you will have to test this by watching your GPU usage % - if its average is between 80-90% then reduce some quality settings like shadows etc… you want to it averaging between 60-70% for best stability and also not to kill you laptop with thermals/fan noise. I do not recommend using higher graphics settings as these can cause stability problems even for people with high end latest desktop CPU & GPU combinations.
-
The end of your dxdiag contains a lot of errors:
-
GameManagerService.exe - this is part of the Razer software that you have for your keyboard/mouse. It has crashed at least 3 times recently… I recommend update/reinstall it from the official Razer website or disabling it while playing LE. This could be affecting LE.
-
AUDIODG.EXE - this is part of the Windows 10 audio subsystem… According the logs it is crashing MBAPO264.dll which is part of Creative Technology and used by some Realtek audio devices. You need to update/reinstall your system audio drivers to fix this. A quick google search will show lots of potential solutions for this problem. This could be affecting LE.
-
There are also some Memory related crashes with Warframe.x64.exe and Gunfire Reborn.exe. While these are usually specifically app based, you should test your memory just to make sure its all ok.
Thank you so much for all of your help!
