Game stuck on Entering Eterra


I just bought game and can’t play because im stucking on ‘entering eterra’ screen. Any suggestions?

DxDiag.txt (110.0 KB)
Player.log (11.5 KB)


Hey there… Welcome to the forums…

Are you still having this issue?

The player.log is showing that:

Failed to LoginWithUsername
ErrorCode: InvalidRequest
Message: User is already logged in.

If you are still having this issue, then I would recommend Verifying the Game files via Steam and logging into your EHG account directly just to see if your login is working.

If it still isnt working then you will have to submit a request to EHG for them to check your login.

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