Game stuck on Entering Eterra

Technical Support
1

Hi,

I just bought game and can’t play because im stucking on ‘entering eterra’ screen. Any suggestions?

DxDiag.txt (110.0 KB)
Player.log (11.5 KB)

2 Likes
2

Hey there… Welcome to the forums…

Are you still having this issue?

The player.log is showing that:

Failed to LoginWithUsername
ErrorCode: InvalidRequest
Message: User is already logged in.

If you are still having this issue, then I would recommend Verifying the Game files via Steam and logging into your EHG account directly https://lastepoch.com/player/account/overview just to see if your login is working.

If it still isnt working then you will have to submit a request to EHG for them to check your login.

https://support.lastepoch.com/hc/en-us/requests/new

3

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