Game Hangs Up on launch

[Biggsdrasil]

The article linked when you open a tech support ticket where we’re supposed to post our issues said it was not found

Credit goes to Peons on the Last Epoch discord for spending a good chunk of time trying to help me troubleshoot my issue.

The game worked fine pre-launch. I played during early access a bit and had no issues. It has never worked right post-launch.

The game launches and immediately hangs on the first splash screen.

Things I tried:
Everything on this site: https://www.drivereasy.com/knowledge/last-epoch-not-launching/
Reset config files, verify integrity of game files, run as admin, clean install of GPU driver, checking for conflicting software/security software, repair system files.

I also double-checked that Last Epoch was allowed through my firewall.

Stuff that Peons guided me through:
Cleared local appdata
double-checked firewall was allowing Last Epoch through (it is)
disabled Malwarebytes
Launching offline
Allocating more RAM for pagefile
Checked Windows Event Viewer to see if any errors hopped out
Applying very low settings to ini file
disabling all overlays (Steam, Discord, NVIDIA)
Disabling all services
Enabling all services
Downloading older GPU driver (specifically NVIDIA 537.34)

I’ve included my DxDiag, ran just before creating this post, and the last player.log file after the last launch.

Peons noticed in my player log file that it doesn’t have the portion after where it serializes files like his launch log does.

Player log file from final troubleshooting launch Last Epoch.txt (31.0 KB)

DxDiag Last Epoch Troubleshoot.txt (110.7 KB)

[Biggsdrasil]

Oh, I also disabled cloud saving for the game and deleted my local appdata folder for Last Epoch. Still no dice

[Biggsdrasil]

Wanted to say I think I found the issue.

Apparently, if you have a PS5 controller plugged in, it does not like it. I only figured it out because I was trying to play Wizard of Legend. I wanted to try it with a controller (I have only played it M + KB). Wizard of Legend started hanging up in the first splash screen, and I’m like “Not you, too.” On a whim, I started to grab the controller and must have moved the cord, but as soon as the controller kicked on, Wizard of Legend goes to the main menu. So I tried Last Epoch after unplugging the controller, and it works.