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Game Freeze / Crash Randomly

When playing the game, my game freeze randomly. I can still hear sound when I press keys such as “S” or “P”, but my screen is frozen and I can’t do anything other than Alt+F4.

Files attached.
DxDiag.txt (116.1 KB)
Player.log (217.0 KB)


Have you tried verifying the games files or redownloading yet?

Not yet, I will reinstall it and see if the problem persists.

You have system related crashes at end of dxdiag:
2x LiveKernelEvent 141
3x StoreAgentScanForUpdatesFailure
1x Microsoft.XboxGamingOverlay
2x explorer.exe
and two application related RADAR_PRE_LEAK_64 for Last Epoch and Chrome.

You are on 19042 Windows 10 and there are more recent updates so I suggest you to update it. You have LiveKernelEvent which usually refers to a hardware failure and it can be overheating, overclocking settings, power supply problem, corrupted files, driver problem … Also check your HDD/SSD SMART statistics.