I purchased the game today and have not been able to play it at all. It simply will not launch. Every time I try to launch it comes up with the opening screen. Both monitors flash black and then I get a windows error screen that tells me, “Last Epoch.exe has stopped working.”
Crashes.zip (1017.4 KB) Player.log (16.2 KB) Player-prev.log (69.0 KB) DxDiag.zip (15.1 KB)
Hello,
Could you please create an MSInfo report and send us that file directly?
https://support.lastepochgame.com/article/185-using-the-microsoft-system-information-tool
After some troubleshooting, I ended up uninstalling and reinstalling the game. This fixed my problem and the game runs fine now. I tried to use the “verify integrity of game files” on Steam and it would pop up with a corrupt file. The same file kept coming up as corrupt and it would not repair it. The issue is resolved, but I have attached the MSInfo file, anyway. MSInfo.txt (1.3 MB)
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