Game crashing on start up, haven't been able to play since I bought it

Player.log (67.8 KB)
DxDiag. arcti.txt (110.7 KB)
I haven’t been able to even start the game correctly, it always crashes for some unknown reason, I even asked support and they’re puzzled by it, to the point where they are still investigating the issue. I hope to find some answers here, because if I can’t find them at this place, then I’m afraid I’ll have to refund the game which caught my attention and held on to it quite tightly. I have tried all the typical fixes for this problem. Reinstalling the game, verifying files, updating all that can be updated, and still nothing. I’m getting sad by this, so please help me.