Game crashes every few minutes

Technical Support
1

Game crashes to desktop every few minutes while clearing areas.

fresh install (standalone client). default settings, just limited fps to 60. nvidia 471.11. windows 10 build 19042

edit – other things i tried with no effect
tried setting graphics to very low
uninstalled drivers in safe mode with DDU. installed the 471.41 driver
windowed mode

Player.log (52.1 KB)
error.log (76.8 KB)
le_graphicsmanager.ini (487 Bytes)
DxDiag.txt (91.3 KB)

2

Hey. Welcome to the forums…

This looks like a proper crash…

It looks like Unity (the game engine LE uses) is crashing for some reason. Normally I would suggest a game file verification or reinstall to be sure the game files are ok but you have done that… My next guess would have been GPU drivers but you have done the usual here…

So… that leaves looking at:

  • other things running on your machine while you are trying to play LE
  • any out of the ordinary things that are specific to your machine - i.e. unusual hardware devices, overclocking or anything like that…

From the diagnostic section at the end of your dxdiag I see that you only have two major crashing happening - Last Epoch & the EasyTune software from Gigabyte is crashing (etinit.exe & etocfile.exe).

My recommendation would be to disable or uninstall this EasyTune software to see if it is causing the instability - there are quite a few references online to errors caused by this software and most are “resolved” by uninstalling it…

Along the same lines, please make 100% sure that your BIOS is updated and that ALL drivers on your system are updated - things like Wifi, USB devices, ITE devices on gigabyte motherboards, sound card drivers… any chipset drivers… etc…

If you are using any overclocking on either your GPU or CPU - please disable/roll these back to defaults while testing LE.

I cannot see anything specific on the dxdiag info but I would also recommend disabling and not running ANYTHING else on your system while trying LE - doesnt matter how irrelevant you might think it is, just temporarily dont run /disable it. Unity has had very odd problems with various apps like Citrix/Teamviewer and others so the general idea is to disable anything and test - obviously if disabling something stops the crashing then its likely that is the problem.

1 Like
3

Thanks, man. Looks like gigabyte software was the problem. Been playing for hours without any issues so far.

4

Great… Thats a nice easy fix… hope things are still stable.

5

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