Hey there… Welcome to the forums…
At first glance, your system should be able to handle the game ok at the settings you are using - even at the 2560x1440 resolution. The game is obviously still in beta and suffers from a lack of performance optimisation. Setting the game to 1080p would confirm if you are suffering from the known performance instability issues… The game can and does stress various components CPU/GPU & memory etc, but your hardware, provided its working properly, should handle things fine.
Your player.log (the games debug file) may have additional information specifically from the game itself but if you are bluescreening, then I doubt the games on error trapping will have had time to record anything - please can you post the file anyway so that we can check. On Windows its in C:\Users\USERNAME\AppData\LocalLow\Eleventh Hour Games\Last Epoch
IMPORTANT: After looking at your Dxdiag report, I see some concerning errors in the Diagnostic Section at the end of the file… I have not yet seen anything like this with people having hassles playing LE - usually problems with LE that cause a BSOD are messed up GPU drivers or systems getting stressed / overheating when trying settings that are way beyond the capabilities of the hardware. Nothing like what your logs are reporting.
From doing various searches on the problem signatures & descriptions, these all seem to refer to a hardware error of some kind… It looks like these errors seem to refer to the CPU, Memory or even specific hardware related drivers (including Bios) causing the problems…
The BSOD codes you are getting:
- 124 is listed as a Fatal Hardware Error that windows was unable to recover from.
- 9C is listed as a Fatal Machine Check Exception
- 7F is listed as the Intel CPU generating a trap and the OS kernel failed to catch the trap
I would suggest that you View Reliability History on your system and see what Windows Event viewer is logging because these are most definitely not normal behavious for a system and any additional information will help you figure out what is going on.
Also a review of the MEMORY.DMP file could provide more detail of what is happening.
From reviewing the recommended troubleshooting around these kinds of errors, it is obviously WAY beyond the scope of trying to help here…
Barring finding something that points to the problem directly, I would definitely suggest that you stress test the various components properly to see if the problem can be traced… Everything from Prime95 and Furmark kinds of tests to running Memory testing (multiple times over) and running things like harddrive testers etc… I would suggest monitoring things like thermals and seeing if the components - especially the CPU are running at spec… Its important to do this to try and establish if this is directly related to LE or just something stressing the machine in a particular way…
On the hardware side, I would make sure that your machine is clean, fans etc are running, memory sticks are seated properly, GPUs are ok… nothing smells like its burnt out (especially the power supply) or visually defective… I would definitely make sure that all components are running at spec and there are no overclocks on your CPU/GPU or even memory…
On the software side, the usual things like motherboard BIOS updates & DDU GPU driver installs would be my first check… Making sure that any and all hardware drivers are ok especially anything do with your Intel CPU/chipsets etc… I would even suggest Using System File Checker in Windows - Microsoft Support to ensure your windows install is actually ok.
The more I read up on this online, the more I get the feeling that this could be a very tricky issue to troubleshoot & resolve…