I just bought this game a few days ago, but thus far I haven’t been able to play more than a 10-20 minutes at a time without the game crashing.
I only have four crash folders in the AppData ‘crashes’ folder, though there have been way more than four crashes thus far… I have four hours of play time and like I said, I’ve crashed every 10-20 minutes of that play time, so probably like 15+ crashes… I don’t know why the other ones haven’t been recorded.
The crashes have also had some variations between them. Some of them the game freezes completely and I have to ctrl+alt+del and end the process. Some of them the screen freezes, but I can still hear things in the background, like I can hear the escape menu opening and closing as I press the escape key; this crash also requires ctrl+alt+del to end the process. Some of them, the client freezes, and then a little window with an exclamation point appears (I assume these are the ones that are actually generating crash dumps, which is why I only have a few of those). And finally there are some crashes where nothing happens, the client just crashes and closes itself, no crash window, no frozen screen that I need to ctrl+alt+del, etc., the client just crashes and closes itself.
Here are the crash files (can only post two of them since I got an error that said I can’t have more than five links since my account is new):
You didnt post your in-game settings so I am going to assume that you are trying to run the game with the eye-candy all on and sparkly…
The game has lots of performance related instability… so temporarily set everything to the following: 1080p, 60fps framerate limited and all in-game graphics on very low or disabled… Test again… if its stable now then thats the issue… increase the res back to what you want and test again… increase the fps to whatever your monitor can handle or less (do not leave it unlimited) and test again… if its still stable thn increase the in-game settings one at a time testig as you go… For people with stability issues its recommened not to go above medium but you will have to test what specific setting causes the biggest problems for you in terms of performance & stability.
Based on the dxdiag your OS is due a patch. to 19042…
Also the end of the Dxdiag refers to a LiveKernelEvent 141 - this is NOT good and is likely related to your GPU… You need to make sure that this is fixed… Google will have to be your friend here as it seems it could be anything from corrupted drivers to overheating…
If nothing above works then it may be harder to find the issue…
Is there anyway to narrow down what could be causing that? Google talks about hardware failure being a potential culprit, but I am 99.99% sure my hardware isn’t failing since I game pretty much all day everyday (I’m crippled and homebound due to cancer, so I don’t do much else with my free time). So while I can’t play this game more than 10-20 minutes, I will sit and play other games for hours on end at a time with no issues. And I have never had like a BSOD on my PC, nor any driver errors.
And its definitely not overheating, I only replaced my thermal compound on my CPU/GPU a couple months ago. My CPU only ever gets up to about 60C, even under an extended 100% load, and my GPU’s core/power/memory temps never even get above 80C. I have no overclock myself on my GPU, but my GPU does use Nvidia’s own boost due the cooling headroom I have; its base clock according to EVGA is 1556Mhz, but anytime I game its boosts itself up to ~1900Mhz, which is how I get up to 80C.
I will try your suggestions for lowering the settings, though. Sounds like that is probably my issue… Since I had all of the settings maxed out at 1440p and an FPS cap set to my monitor’s refresh rate of 165hz.
The simplest way would be to run a decent GPU load in a loop and monitor it for 30min or until it reaches a stable point in terms of temp plus 10 minutes or thereabouts… Something like Furmark and or Cinebench should be good enough.,… Clear the Windows system/error logs, etc before and then monitor it and check the logs after to see if anything is comes up…
I doubt LE would be causing this particular error - its more a Windows/hardware kind of thing so thats why I suggested you check this sooner rather than later… BUT LE will stress your GPU if you dont limit it (see last paragraph)…
If you really want to stess the whole system then while the GPU load is running, launch something like Prime95 and load up the CPU - doing this will test the two biggest power & heat sources in your system and if anything is unstable, this will probably highlight it.
Ultra/1440p and cap at 165fps… Yip… this is known to be unstable… Even guys/gals/theys with 3000 series GPUs and the latest Ryzens have had issues… With your setup at 1440p, I wouldnt really go above Medium graphics and about 100fps framelimit… but test the lowest settings first to see if the game is stable…