Eterra Monthly: Nov. Edition 2025

I’ve not seen that many insults to talk about it as it is a standard. People can only do so little to get their voices out and leaving a negative review about something they think is negative is one way. Beeing angry about something and voicing their anger is the other.

What do you think a PC gamer should do if a devolper acts like a dev dumb and blind entity that isn’t listen to feedback or reason? Just move on and say nothing so a random pleb isn’t pulling the toddler tantrum card when it isn’t fitting?

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You absolutely can and should voice your opinions, not saying you can’t. But if your comment is basically a put down with nothing else behind it how does that help the developers? And it’s not like it’s spoken and then oops it’s out, you get time to reread what you say, and some of these people are like yup, calling the devs a clown is definitely going to help.

Being angry is such a bad excuse for bad behaviour. People get mad about things all the time without resorting to aggression. It’s what adults do… “We are calling out the devs for bad behaviour, but how dare anyone call us out for ours.” Doesn’t really sound right does it?

You’re overanalyzing it.

I simply wanted to state ‘Don’t you react before something happens rather then after?’ to make it more clear.

So… someone saying ‘I’ll do this’ doesn’t cause a reaction from you unless it’s done?
Imagine someone coming and stating ‘I’ll burn your house down’ and then simply waiting since it hasn’t happened :stuck_out_tongue:

I know what you wanna say… they could rescind it after all, sure! And you can also be sure that the reviews then will turn positive again.

You see… reviews and the purse are the 2 ways a customer has power. So obviously as a customer you use those 2 ways. The purse is the one to simply not interact and the reviews are to make your stance towards the product known.
It’s that simple. If you threaten to make my experience worse then I tell the world that I dislike you and your product because of how I’m treated. Fairly understandable I would say.

Reviews are voicing your opinion. That’s the most powerful and non-insulting way you can do it.

You’re literally giving people doing reviews flak for doing it and stating ‘not saying you can’t!’.
Make up your mind there.

And a review is not a feedback, it’s showcasing your stance towards the product, so no need to have even words in there, that’s solely a bonus which would be nice.

The problem with the analogy is one is an accident and the other is a change in monetization. One implies purpose. They just aren’t comparable in a way that’s apples to apples. You are also “reacting to something bad that may happen” without knowing it’s bad. Cost? No idea. Content? No idea. There’s a fine line between skepticism and paranoia.

And then another super weird analogy, and the reason I’m getting so tired of the people complaining here. Burning down my house and being asked to pay money for an expansion or dlc is on such wildly different extremes of the spectrum. It’s not the reaction people are having, it’s the overreaction people are having.

I’d actually say EHG can’t rescind it, nor would I expect them to. Catering to the loud minority and then rewarding them for being crappy does not make good business sense. There’s no guarantee these people would financially support the company after such a thing happened, so why bank on it? I would bet top dollar they wouldn’t, because at the end of the day Krafton still owns EHG and when the MTX is still not successful down the road and they eventually need to bring in capital through dlc incentives, everyone will go “see I was right all along” without addressing that they were part of the problem. At that point why not just rip the bandaid off, do it now and try to reach customers that will actually support you?

There’s a big difference between leaving a bad review and criticizing the actions of a company, and going out of your way to destroy it. There’s a difference between discussing the games faults or the things you dislike about it, and insulting the devs personally for it. It’s so easy to say “if they had just done this instead they would have been a success”, but that doesn’t make it a reality. You don’t want to pay for anything? That’s your prerogative. The problem with reviews, and this includes any industry through Yelp and others, is that it again represents the loud minority. People are more likely to give a negative review when they have a bad experience than a person is to leave a positive review for a good one. Guess what, some people on those places are equally as vindictive to make up reasons for the negative reviews just with the intent of harming the business. That’s where I’m drawing the comparison.

Reviews should be about voicing your opinion. And again I don’t get your weird logic leaps but you say it’s not feedback, but then what would it be? If your goal isn’t to get the company to change, nor is it to provide feedback, then I have to assume it’s to enforce your opinions of the company on others.

The people I’m giving flak to for their “reviews” are the ones that are simply doing it to brigade, with the intent of preventing the company from continuing on. The only way you don’t understand that is if you do the mental gymnastics required to say a review isn’t feedback.

All of this to still say, if your review / post / comment is nothing but insults, put downs, or personal attacks, then that doesn’t help anyone on either side, and I’d hardly call that a “review”.

Reviews are a valuable tool for the devs, sure, not saying they can’t be.
But that’s not their primary reason of existence.

It’s to show other customers how well received the product is. That’s the first and foremost one. ‘Should I even bother interacting with it?’. If something has recently extremely bad reviews people tend to read up on why before deciding to buy. This is a powerful tool as a customer for influencing the market according to customer wants and needs rather then having to follow random decisions.

People, stop being so toxic. The devs did not deserve such. The game is amazing. Yes, it hath own problems, but who hath not.

If ye were unable to fully fulfill thy promise, only partially, cos ye failed, and not on purpose, then do ye deserve to be hated? Of course not. Life is life, ye never know what can happen. Nothing hath happened yet, and people are already pouring out their bile. When, and IF, P2W appeareth, then it’s a different matter.

Sure, it will influence how other people will perceive and interact with the company. Doesn’t mean it should be weaponized. It’s the whole reason why I said pointing to steam ratings which have obviously been brigaded isn’t helpful. Not all reviews are the result of a steam thread calling to order an attempt to ruin the reputation of the company, but the fact there even is one makes all reviews, legitimate or not, seem suspect. In this case it’s actually hurting the honest reviews because they get buried in garbage and scrutinized or dismissed as “just one of the mob”.

All of that aside, and I really hope you don’t try, how does being horrible to the devs, or attempting to kill the game, or using hyperbole to overstate the details which we have no knowledge about whatsoever, provide useful feedback to the devs, change the course of them needing to make money, or improve the quality of the game?

What to you is the difference between that you’d rather they shut down the company now as a result of no profits, and the difference of the same people who aren’t supporting the game financially enough to continue operations suddenly what, not supporting them still but being vocal about it?

This way you get 2-3 more seasons and an expansion for free and the game keeps chugging instead of just being gone. You don’t want to support them now, based on principles of a promise they tried to uphold then, on content that isn’t going to come until later, all the while still using (or not using but continuing to have access to) the product you paid for.

If you don’t like the content when it releases then don’t pay for it. It’s this insane disconnect of “I’d rather have no new content” and “I’m going to choose not to have new content in protest.” I’m both cases you aren’t paying more. It’s just the strangest flex.

And if ya took money from many many people, telling them you’ll provide something… and then don’t do is as you tell em.
Will you be hated?

Likely!
Not saying you should be… but it’s par on course when money is involved.

Weaponized? Yes absolutely! That’s the point.
Abused though… nah, that’s bad. For example if it has to do with stuff which won’t affect the product itself. Then it’s bad.

Well, the ‘spicy’ aspect of it definitely doesn’t help… but people tend to ramble out their misgivings at the same time, and that provides information on what are the most serious things coming to right at the first moment.

So yeah… it does. But it’s loaded with things that shouldn’t happen.

If you’re still vocal you clearly still feel connected to the game, otherwise you would’ve just left.

This gives at least the opportunity for those to come back at a turnaround. They’re not fully lost yet as customers.

Ah, but the product for you as the user gets worse in that case if you have the perception of the class being a net-negative. It’s not upholding at least ‘the status quo’… it’s making the game less then it is currently even in that case.

“With friends like this, who needs enemies?”

Will you be hated? Clearly on this example. Do you deserve to be hated? That’s the difference between empathy and entitlement.

Is it worse? Or are you just saying it’s worse?

A) I buy LE. It gets updated 4 times then they run out of money and close the doors. No further attempts at fixing, enhancing, or improving the game. But I only paid for it the one time.

B) I buy LE. It gets updated 4 times. It now has been bought by Krafton to keep in business. They update it 4 more times. I only paid for it the one time.

The product only improves. Nothing about it gets worse for you. It’s just objective, you got more for the same amount of money. The feelings towards a dlc class are subjective, and if you want to only focus on the negatives then there’s nothing anyone can do for you. That’s the big disconnect I have; you’d rather the company cease functioning now, which gives you nothing, rather than them change their business model for the future, which you still benefit from without paying anything.

If you aren’t supporting the company now, which resulted in the current situation, and then come out saying you won’t support the company because of it, it doesn’t change anything. They aren’t getting money from you in either scenario. In the same situation I would 100% find a new market.

Going back to “rambling out misgivings”, when you have to slog through pools of shit to find constructive criticisms, you probably just aren’t going to bother. So no, it doesn’t help, if anything it will just go unread and now everybody loses.

I’m not surprised you think reviews should be weaponized, based on your idea that the law should be too. How is weaponizing not an abuse of the system? The point of a weapon is only to injure, so going back to review bombing it’s not about change, or feedback, or discourse. The only purpose behind it is to maim.

Nah, you don’t deserve it, that’s obvious.
The scale doesn’t cause a reason for actual hate… it’s not at the size of loosing anything substantial. Just happens so often in the gaming sector that it’s projected from former disappointments to the new ones, hence it builds up.
But it’s not messing your financial situation up so you have suddenly a different lifestyle magnitude wise.

But… you are absolutely to expect it happening with any sizeable group of people.

That’s the point I disagree on.
I’ve seen and played enough games which have ‘deproved’ actually.

The prime example of one I’ve personally played? ‘Star Wars Galaxies’. Had a really interesting progression system people were too dumb to know how it works… but it was a fun game.
Then it was having the same issues monetary as EHG currently has, with having to sell.
New owner comes in, game changes how stuff is handled… now they re-work the whole core progression system and it’s not not action-based (You get good at what you do and build from base stuff to top-end stuff) but instead is a simple level system.

Enshittening basically :stuck_out_tongue:

And milder versions of that also count, doesn’t have to be thoughtless massive actions like that either. Things like exchanging the DR mechanic with the Boss-Ward one… which keeps the same amount of issues just switches the places which ones it has. Leech solved… low DPS builds screwed (which are primarily played by the more unskilled players since it includes build progression knowledge heavily) since combat-time substantially increases for them… the group which needs a slight nudge from behind instead getting shoved from the front suddenly. Such stuff.

The overall rule is generally ‘don’t interfere with existing content, add onto it instead’. And nigh every time any live-service game doesn’t follow this rule (even for the long-term needed stuff) it causes issues. Well received content at the beginning turns annoying as it inserts itself when it’s not the centerpiece anymore. And stuff which has been established long-term being changed causes people to be pissed off for it changing even if it helps long-term.

So no:

Since this sentence isn’t upholding.
If the ‘more’ enforces itself into the things you enjoy without you being able to get rid of it then the things you enjoy have now become ‘less’ for you.

That’s the whole issue there.

Then provide a way to support it properly instead of simply donation. It’s a damn product. Customers expect value to return to them for using their currency.

I wanted a MTX for my detonating arrow build actually… none available. So how am I supposed to pay when nothing is there to pay for?.
I also made a zoo necro build at the beginning which I switched into my Wraithlord one over time. When it was a zoo build I wanted to have a way to make my minions look more eerie. Instead I have the option of making my bone golem look like a monkey. Only now the summon skeleton MTX was added as well… when zoo builds are atrociously bad, so nigh nobody plays em! No shade reskin available. The only thing available was skeletal mages… and that only came with 1.0, at which point I switched to wraithlord.

Also EHG completely lacking in providing fitting MTX after finding out which skills are played during a Cycle. ‘Oh… our playes love Erasing strike in 1.2? Nigh everyone plays it? Maybe we should… do nothing!’ Because where is the Erasing Strike MTX? Ah yes… there is none.

So plainly spoken a hard ‘no’ with your argumentation line.

It’s their damn job to bother.
Tough luck, work isn’t always sunshine and rainbows. You gotta do the uncomfortable things at times as well.

It’s always the same excuse there. ‘But if it’s all negativity then the devs might not bother because it’s so mentally taxing!’
They are a 100 person sized company… they gotta have a community manager. That community manager is there to provide human takes towards the community to keep them excited and calm, moolah rolling in. And that person is also the one which is supposed to sift through all the shit which isn’t directed at the community manager after all and then provide the results in a emotionally removed form to the ones which actually are supposed to act on feedback.

Wrong, the point of a weapon is first and foremost intimitation. A showcase of power. Has been in history at every step of the moment.
That’s why since Hiroshima no atomic bombs were used anymore but they absolutely exist. Weapons are a deterrent. ‘If you do something we have the means to strike back’.

Unless you got some form of power you’re never in a position of diplomacy. You got nothing to offer if you cannot have any form of impact.

The possibility of the threat has to be there, the usage though… that is supposed to not happen on the other hand.

In our case force is exchanged with financial impact. Visibility of negativity causes warryness in customers and hence a direct hit to the income of a company.
The moment a company does something good you support them. If they do something bad you act and show them ‘we don’t take it’. If they rescind negative actions then you pull the threat of a permanent stain in their reputation back.

It is entirely about change. Though you don’t like the means through which it is achieved.

The feedback also has happened already and nonetheless a more severe option has been taken.

And discourse is not happening from the other side. People want answers, people want clarity, but EHG has not provided them.

What’s the mechanics of the class? Price-tag? How many will be be able to expect to come in the future? Is this the only free expansion for ongoing players or will every expansion solely be a change in base-price now? When is the expected release date of the expansion? How will you guarantee it doesn’t become P2W?

Those are all the ongoing questions flying around. There hasn’t been a answer since a week. That’s simply not acceptable. As little is it acceptable to wait 7 weeks for a roadmap which is basically ‘Yeah, we’re not shutting down the game, that’s all, bye!’.

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You want them to add to their content, but you don’t want more. You state that status quo is annoying, but change is bad. If you want to only manufacture the worst case outcomes for any scenario that doesn’t involve you getting everything for free, just so that you can hold on to your anger and justify the treatment of the devs then there’s really not much more to discuss. You are so preoccupied with needing to be right in hypothetical “what if the worst happens” that the mere mention of a “but what if it doesn’t happen” raises your hackles.

If someone disagrees, you dig in an make up whatever you need to to make your point. It’s all built around what ifs and slippery slopes and strawmen . If someone agrees it’s the rallying cry you needed to keep the crusade going. I cannot imagine how exhausting it must be to be mad about this for what, 2 or 3 months now? Are you really going to spend the time and energy being mad throughout the entire next year too?

It’s a bit telling that change at the end of a knife is acceptable, so no, I don’t approve. It also will not change either way because they have already explained why they are moving to a different income model. If it does change, it would have to be from a pretty large show of support from the community in the following months, and the way everyone is acting we know that’s not going to happen. What’s the phrase, be the change you want to see?

It’s really hard to have discourse with people who basically put you down at every opportunity. Some of these people have made 3 or 4 different threads just to take another swing. Communication doesn’t work with an angry mob, so why even bother? “It’s their job”? There isn’t a single job where standing there and taking abuse is in the job description.

They’ve already said they can’t discuss the new class, and why do you care if you aren’t going to buy it? Estimated release date of the expansion is after 2 seasons. Assuming the seasons last 3-4 months (and not starting season 4 until next year) we can guess probably 3rd or 4th quarter next year. Will expansions or dlc classes continue into the future? This is an easy one, yes if they are profitable, no because they will probably be closed if they aren’t. As for the P2W aspect we’ve rung that one out as much as it’s going to be.

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First part:
No, not what I stated or meant.
Also keeping the status quo…not what I stated or meant.

I simply answered to your argumentation line which was It can only get better with more additions.
This is to be seen separate from the ongoing situation since it was solely a example to debunk your argument.

That’s all.

You cannot take that as a basis for argumentation of what I want or don’t want.

Also content addition has nothing in itself to do with the problematic actions depicted.
The problematic actions are twofold.
First one: EHG broke a promise, you can move the technicalities around however you want… that’s how they set it up for the community to be perceived.
Second one: content (which a class is) which isn’t split from the playerbase interaction and limited access is highly likely to become P2W at some time sooner or later. With intent for it or not. Also it plays into the first one further because of the statement at the Steam Page.

So you’re solely argumenting… something, but I dunno what exactly.
A few points are interesting though:

If a company shows negative actions repeatedly (missed deadlines. Lack of changes. Slow reactions. Breakdown of communication) and then they state ‘we need to do the stuff we didn’t ever wanna do’ because they didn’t listen to all the things stated by the community, with many of them at the top repeated list even… then you kinda stop thinking in ‘what if it doesn’t happen’.

People act in 2 types commonly:

  • You hope for the best and show your trust in this happening. This happens when things go not too bad.
  • You don’t have trust and hence want security, a guarantee. Lack of action is not sufficing, only guarantees are. Hopes and dreams are gone.

The community is in the second type by now.
It should be obvious why.

Because we only get slippery slopes, half-assed information and no answers. So we cannot provide anything with any basis?

As stated… do you wait someone to come by when your smoke detector goes off to tell you ‘yes, it’s really burning!’ then? Just sitting there until then?

You don’t realize that I’m not even mad anymore. I was for a day or two. Since then it’s solely about the basis of action and having to defend that basis of action.

Yes, and that absolves them from the initial thing they fucked up?
Have they done anything to make up for it?

What action has EHG taken since their broken trust?
Only and absolutely only action does change how they’re depicted. And the only actions were ‘we’ll do the things we told the community we won’t ever do… both of them! We’ll sweep through both the kickstarter and the Steam page parts and ruin em at once!’

Because that’s all. With mismanaging even their own information by providing no roadmap for 7 weeks which was announced by them and then doing the poorest excuse of one as a result in the end.
No info? Don’t say something then!
It’s urgent? Lock down on positive stuff even if you didn’t want to, just for ‘something’.

Sure, that’s a given. They’re emotional.
You cannot logic your way out of emotions.

You don’t bother, you work in ways to calm the mob. You don’t tell em they’re wrong.
You steer in the direction you want it to go… the issue is someone goes along and yells out ‘but you’re wrong!’… and then hell breaks loose. Because someone emotional doesn’t take to being told ‘your emotions are wrong’. Because they cannot be, the question is solely if adequate to the situation, but never ‘they have no right to exist’.

Well, though shit for em if they can’t. That’s their problem.
You think it’s fine to provide something to the community which is expected to be utterly ripped into and then leaving with ‘yeah, it comes, that’s all, no more info!’.
Gotta plan properly, wasn’t done, fallout hence.

And not buying it doesn’t mean it won’t affect me. I stated why I think it’s not only a high chance to be P2W now but also why it’ll with nigh guarantee cause a system of P2W in the future… or a financially failing one. Either/or.

So yes, it does affect me.

And that one:

Is the whole point.

Other methods then class.

That’s what the community asks for. Community split? Better then class! Finally providing stuff in the MTX store we can buy? Better then class!

So the argumentation is ‘don’t do the class, do something else’ usually. Then ‘what?’ is asked and people state the same 2 things. Expansion paid instead of classes. Still shit! Less shit though! Reduction of the negative status at least. And the second is ‘provide MTX finally’.

You must have never worked in retail. Daily abuse and you have to take it, because “the customer is always right”.

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Yeah, any customer facing role opens you up to grief/abuse.

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I put out feedback for years and once was a CT. I did it again and again and again but like I was some kind of prophet in most cases were things went downhill the devs didn’t even listen, aknowledge feedback or act accoring to look like they activly make the game better. All the did was damage control.

Yeah calling them clowns is one thing, to me they just look incompetent even when I didn’t madea game of my own I simply compare what they do to what other devs did in the past and I’m not impressed. I guess they would rather be called clowns then looking incompetent.

Why should people reread what they wrote when they know noone is reacting to it or acting accordingly to it? It’s equaly useless at this point as “manifesting” a billion dollars because manifesting works so well.

Beeing angry is beeing and is mostly acompanied by inapropiate behaviour because… you know… people are angry. I think it’s good people are at least angry and passionate about what they love or loved at some point because they are still emotionally involved and not only gone.

You know what the devs did when they faced their first backlash? They went into hiding and stopped communicating, Still the same people say they get answers all the time but this pattern is more concerning then anything else. On top of it they not even pretend to read everything anymore. So people are done beeing the adult. Fool me once sahme on you. Fool me twice, shame on me. People are fed up and EHG at least look like they don’t care at all from my point of view.

So sounds right to me if they don’t throw real insults or threats at the devs everything is fair game.

If you made a promise and not follow through with it your actions speak for themself. When somone is making a promis and is breaking it without a good reason outside of the persons controll I don’t bother with said person anymore… ever.

Sure. You building a company and want to sell a product so you should have the forsight to not talk crap and have realistic goals.

Yeah then you shouldn’t advertise stuff in a way it could be seen as a promise if you never ever thought about what could happen. Because if you are at least a tad bit realistic you can’t promise stuff that is far from reality as it’s prooven right now.
I don’t promise stuff I can’t keep so I didn’t promise much stuff.

Yeah because it’s better to speak right now and don’t wait untill things went south beyond beeing able to be repaired.

That’s a lost cause because EHG can only win if they offer everything for free or if they sell classes that are worse then a rebuke only paladin or whatever crap people are cooking. People can always find a reason to say it’s p2w because mental gymnastics are a thing. So far EHG is in a situation where they can only lose because they did everything the wrong way.

  1. announce financial problems and own that things aren’t working out.
  2. Tell the people you need to monetize the game differently to make money and keep the game alive.
  3. Listen to the feedback you get and what people want… for “once”.
  4. List the options that are realistic and get more feedback.
  5. act accordingly to the feedback given.
  6. profit

What EHG did was:

  1. vaguely announce an expesnion
  2. people are iriiteated because EHG isn’t telling straight forward what awaits.
  3. people get mad.
  4. Ehg makes the next announcement that isn’t better.
  5. People are still mad.
  6. EHG is making the next bad announcement.
  7. People completely lost it.
  8. EHG made a follow up monthly thing finaly shedding some light on the issue but they already lost trust.

This is just communication as it’s worst when they once were the most awesome dev team when it came to communication. All the want to do is to avoid the elephant in the room and people are fed up with it.

RHG is for whatever reason in financial troubble. Let’s assume the “best” reason for it: Krafton is preassuring them to make money. They still could simply tell they need to make more money or the game might be shutting down. They could simply start to communicate openly again… heck even leave Krafton out of it and boil it down to financial needs and most people will get it.

Right now we simply have a drama that is unfolding because EHG isn’t able to make open statements with out polititian talk that is telling us nothing. On top of it after all they did in the past it might be hard for many to belive in them again.

Were thee forced to give up thy money? What happened, that was happened. If ye pay for a game ( or something else) and then it close, then what?

“A person proposeth, but God disposeth.”

First off: It feels like being tricked into it. Paying for one thing and getting another.

And if it closes it closes… which is why there was the ‘Stop killing Games’ initiative to enforce mandatory end-of-life solutions by law. Which is something any company should do as a baseline, and - luckily, one of the few things I hold them in high regard for - EHG did already. So if it closes I can use the product offline still, which doesn’t change how I look at the development itself in favor or disfavor at any given time.