Hi support,
Windows and drivers are up to date, verified the game files integrity through steam. Despite this I’ve been running into crashes due to which my entire pc reboots.
I’ve also tracked my machines temperatures to make sure it wasn’t getting too hot, it was operating well within safe temperatures.
Can’t really pinpoint my finger on the common issue between crashes. Most of the times it is within combat wile channeling warpath. A vast minority of crashes was while not in combat.
There should be atleast 1 crash within these logs. Which was earlier in the morning on the 25’th (eu timezine)
If there’s any additional information or logs you need let me know.
Thank you in advance!
DxDiag.txt (99.2 KB)
Player.log (641.0 KB)
Player-prev.log (1.7 MB)
same issue, temps fine no other issues I can see ( all drivers, BIOS etc up to date). Never had this before this season, other games fine, last season not once crashed. I get mine often when portalling between zones/loadscreens and my pc will restart after the crash. Looking at some of the monitoring logs I have it looks like a giant memory leak occurs seemingly at random, using ridiculous amounts of ram/vram instantly,. This explained why the PC restarts
another one
Player.log (2.3 MB)
Player.log (1.4 MB)
Getting an official response at some point would be greatly appreciated. Even if it’s just a “it’s under investigation”
still having this issue too, it looks like a memory leak which would cause the PC reset as all the ram and vram are used up instantly it literally force restarts.
Just following up on this, I can see the vram usage on low settings go from 3.8g to 10gb on a simple load screen between zones? What the hell is wrong with this game this season xD
Do you have an AMD video card and watching a video on a 2nd screen? (this is the case for me)
I’ve delved into my windows logs to try and see if I could make some progress. It seems like there’s an issue between LE and hardware encoding, after turning hardware encoding&transcoding off in the browser I’ve now been about 8 hours of playtime without any crashes.
If anybody from 11’th hour is reading this, Last Epoch is the ONLY video game in which I have this issues. In all other games I can have video’s running on my second screen without any issue.
nah im using nvidia. It really does look like a memory leak still, I can see the vram usage spiking weirdly at odd times, going from 3-4gb to 10+ instantly which makes no sense, the spikes get worse eventually the game/pc crashes as all system memory is used up
I’m having this exact same crashing issue and yes, this is the scenario it always happens in. I am using an AMD rx 6700 and have a second monitor playing Youtube. The game just randomly locks up my entire pc and I have to hit the reset button. Pulling up task manager and trying to close the game, which has already stopped responding, does not work.
Note that this may happen 5 minutes into launching the game or over an hour in. I have MSI Afterburner running with the screen overlay, and all temps and system usage looks normal compared to all previous seasons of playing the game. I am not having a memory usage spike as someone else reported.
As others have said, this has only started happening with this season. I have a lot of hours in over the previous seasons and have never had a game or system crash prior.
I turned off hardware acceleration in my browser in hopes that it would stabilize like an above poster documented. It did not seem to help and I’m still having the lockup issue. I guess I will no longer be playing until a fix is implemented.
tried again and still having this crash issue. Any hope of a fix this season, or should we just give up and play something else?
Still having the same issue myself, except now I am also getting stuttering issues when moving around on the map. I don’t know what they did this season to screw the game up so badly.
