Disconnections for council chamber

why is the game still experiencing disconnects within one zone that stops story progress and i cant even toggle the option to say im unable to progress while bug reporting? ehg needs to figure this sh*t out asap, i made a character for the season, unable to play past level 11 because of this, doesnt matter whether i rerun the map before council chambers, or try to fast travel there, it disconnects in the loading screen making progression impossible