The game keeps crashing when I load my Acolyte only. My paladin loads just fine. I get through the load screen, see my character and the map and then the game crashes. I have updated drivers for everything and I have validated the game files via steam.
Crashes.zip (183.2 KB)
these are the crash logs and my system info.
Hey there… Welcome to the forums…
From what I can see from the files you have provided, you are trying to run the game at 4k @ 60fps on a 1070 GPU… This is unlikely to work (at least not in any stable way) as the game is generally unoptimised and has known performance related instability issues. With the current beta/early access state of the game, playing at 4k is something I would only recommend for 3080/90 level GPUs (and their AMD equivalents).
The player.log files confirm this as they are all showing the telltale signs of the game being unable to run at the settings you are using with errors like:
D3D11: Failed to create RenderTexture (3840 x 2050 fmt 9 aa 1), error 0x8007000e
d3d11: failed to create buffer
d3d11: attempt to lock null buffer
These Direct3d errors are all common signs of the aforementioned performance problems.
You havent provided much info (dxdiag report or le_graphicsmanager.ini - the settings you are using) so I am going to assume that you have done the usual maintenance needed. I do see that your Windows is version 19042… the latest is 19044 and is recommended. So this basically leaves the settings as the main probable cause of the issues you are having.
Why this is happening only on your one character - well, because things are unoptimised, some characters & their associated skills require more processing (CPU & GPU) vs others and as is the nature of beta development, some components are newer than others and perform differently in comparison… (Note: I am assuming that the particular characters savegame is not corrupted - thats a different problem).
To give you some reference… With the current state of the game, I run 1080p, 60fps max, all settings on very low or disabled on an i5-7500/1060/16gb ram system… While I can run the game at higher settings/framerates, it gets exponentially more unstable if I do so… Your 1070 is only about 50% faster than a 1060 but you are expecting it to drive 4x the pixels. I would expect 1080p medium settings or 1440p very low settings would be more feasible configs to try. (Obviously with a framerate limit too).
I recommend the following:
Change the in-game settings to 1080p, 60fps framerate limit, all settings on very low or disabled. Test at these settings.
If the game is now stable at these settings, then I recommend you adjust them to find a stable, acceptable compromise of settings that you are willing to play at. A good way to do this is to juggle resolution/framerate & quality so that your GPU usage is around 60% usage while your character is standing in town doing nothing… This allows the GPU some headroom to ramp up in busy play and when loading out/into new maps. It is very important for stability to restrict LE from maxing out your GPU.
Side note: Update your windows and make sure there are no failed patches etc… Dont run any other apps while testing LE - doesnt matter how irrelevant you might think they are, just temporarily dont run them while testing.
If the above doesnt work, then there may be some other issue also affecting the game. In this case, please include your latest player.log, le_graphicsmanager.ini and the output of a dxdiag report.
I dunno where you got any of your info, but I have a 3060 Ti and the game has never been set to 4k. I literally didn’t change any settings but it now works and I played most of last night, I actually meant to delete this post.
In the crashes.zip file you attached, there is a folder:
Crash_2022-01-23_024447927
In that folder is player.log and error.log…
from the player.log:
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1070 (ID=0x1b81)
Vendor:
VRAM: 8088 MB
Driver: 30.0.15.1123
From the error.log:
,“client_report_id”:“7427760e01496f2439e63c48685bc417”,“client_ts”:1642905872241,“userid”:“b4d2dc5aa327e6341beff4da29faf3d8”,“debug_device”:false,“cpu”:“Intel(R) Core™ i5-4670 CPU @ 3.40GHz”,“cpu_count”:4,“cpu_freq”:3392,“device_info_flags”:3271784394,“rooted_or_jailbroken”:false,“device_model”:“All Series (ASUS)”,“device_ram”:16327,“screen_size”:“3840 x 2160”,“screen_dpi”:168,“refresh_rate”:60,“sensor_flags”:144,“system_language”:“en”,“device_type”:3,“device_vram”:8088,“enabled_vr_devices”:,“gpu_api”:2,“gpu_caps”:8354815,“gpu_copy_texture_support”:31,“gpu_device_id”:7041,“gpu_vendor_id”:4318,“gpu_driver”:"",“gpu_max_cubemap_size”:16384,“gpu_max_texture_size”:16384,“gfx”:“NVIDIA GeForce GTX 1070”,“gpu_render_texture_support”:511,“gpu_shader_caps”:50,“gpu_supported_render_target_count”:8,“gpu_texture_format_support”:915,“gpu_vendor”:“NVIDIA”,“gpu_version”:“Direct3D 11.0 [level 11.1]”\
So unless the forum is not uploading zip files correctly and mixed up your file with something else, I dont know what happened…
Just something from that Dxdiag file (assuming its the right one this time)
The diagnostic section at the end… There are lots of errors there… some could potentially be quite serious:
I would advise checking these and making sure your system is ok… irrespective of LE problems…