Crash when going through skill tree with controller

Technical Support
1

My game crashes (Last Epoch is not responding) whenever I go through the skill tree using controller. I can re-create the problem, because it happens every time (usually within 30 seconds).
I also asked my friend who plays with keyboard and mouse to try it with controller, and they were able to force the crash, as well.

Things I already tried that didn’t fix the issue:

  • Verifying game files through Steam
  • Ran sfc scannow, chkdsk, restorehealth, and other cmd commands
  • Uninstalled the game, removed left over files, and re-installed it

The Windows Event Viewer gives me this error:
Error: Application Hang
Task category: Hanging Events

The program Last Epoch.exe version 2019.4.40.50731 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Edit: Still happening on latest patch: 1.0.2

Player.log (413.3 KB)
Player-prev.log (477.9 KB)

2

I have the same exact issue too. Happens on my pc and not on my steam deck.
It looks like there is no fix for it…

1 Like
3

Same issue here. Playing on PC and using controller because of arthritis issues. Seems to be the skill screen only that causes this Application Hang issue.
Hopefully there is a fix being worked on for it.
Edit It seems, at least for me, that as long as I don’t use the left pad (up,down,left,right buttons) while in the skills screen it doesn’t freeze. If for some reason I hit one of those buttons while in the skills screen, instant freeze and only way out is to end task the program.
This is while using a PS4 controller by the way.

2 Likes
4

This is also happening to me and a friend as well. I also tested the new patch and it still happens.

EDIT: I may have found a fix. I went into steam’s controller settings and enabled steam controller input and haven’t been able to replicate the crash yet. Will keep playing to see, but i’m hopeful because it was happening every single time and now I wasn’t able to get it to crash.

1 Like
5

I tried the Steam Input method. My game still crashed, but it did seem to take a little longer.

6

Same issue on the ROG Ally.

1 Like
7

Came here to report this very same issue. It’s been happening for several days now on multiple characters, online mode. Using Dpad on skill trees locks up the game HARD. Need to kill the game from Steam or task manager and restart the game.

Additionally, the loot filter definition screens don’t work at all with controller.

While controller support has improved from 0.9, it still has a loooooong way to go.

1 Like
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