[Crash] Game freezing/crashing when mobs use Chaos Bolts – even without using the skill myself

Technical Support
1

Hi there,

I’m encountering a recurring crash/freeze issue in Shattered Valley and nearby zones, and I’m not using Chaos Bolts myself. However, after checking logs, it appears that a mob is casting it, and this causes the game to freeze and crash consistently.

  • My character does not have Chaos Bolts equipped, nor do I have any points in its tree (including “The Burn”).
  • Crash still occurs during normal combat – even without casting any skill.
  • Log shows repeated lines like:
    Cleared 1 dupe references to on vr_Warlock 01 Chaos Bolts PhysicalFire(Clone)
    DetachParticleSystemsOnDeath#ClearDupeReferences:396
    d3d11: failed to create staging 2D texture w=128 h=2 d3dfmt=10 [887a0005]
  • So it seems like some enemy (Warlock?) is casting Chaos Bolts, and the visual/particle system causes a critical memory/rendering error.

Player.log (14.1 KB)