Cant launch the game on different pc

I bought the game yesterday on my main pc and everything was good until night time, which was horrible due to latency issues in the server but thats not what i am writing for.

Today i installed the game on my laptop. Couldnt launch the game when i installed it to (D:). Error was a unity crash memory leak something i could not find the code online. So i read through forums and did those steps:

Reinstalled to (C:), verified files. deleted graphics ini file. disabled steam overlay. I went full paranoid and even deleted my save files. Also disabled steam cloud save. Disabled fullscreen optimizations, ran it as administration, overrided high DPI scales over application. Everything on my system is updated. Closed anti virus too. Verified integrity of game files just to be sure again. there is no overclocking on my system too.

However, i still cant launch the game. I play the play button on steam, it takes a while for the launch screen to appear, program stops responding, comes back, i get to see loading screen and 1 second later it exits the program itself. During my try outs i sometimes saw unity crash exe. appear. On some try outs, it completely broke my laptop, screen was whole black, had to force hard shut down on it. On some try outs, it bugged steam too, even steam closed itself.

First i thought it might be because my specs are different on my computers. Main one is running at 2k, and laptop on 1440. But in theory it should have worked when i did those steps above. However nothing worked. I cant even go into options in the game to change graphic settings i cannot do anything. Game just crashes over and over. Here are my files, please help.
DxDiag.txt (119.0 KB)
Player.log (40.7 KB)
Player-prev.log (65.4 KB)
le_graphicsmanager.ini (482 Bytes)

You DxDiag contains some crash errors for Last Epoch with code c0000005 (I put them at the end to save space in case you care).

I can see you have the latest drivers for your 1050 Ti:

Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1050 Ti (ID=0x1c8c)
Vendor:
VRAM: 4019 MB
Driver: 31.0.15.3141

You also have some errors related to game rendering:

d3d11: failed to create 2D texture id=6990 width=4096 height=4096 mips=13 dxgifmt=99 [D3D error was 8007000e]

d3d11: failed to create buffer (target 0x2 mode 0 size 6048) [0x8007000E]
D3D shader create error for vertex shader [0x8007000e]

In totality, the errors indicate there could indicate issues with:

  • Graphics drivers
  • The card itself
  • Something else running on your computer

From your prior posts, I can’t tell whether you did any of the following:

  • unplugging a controller (if you have one) or other external devices
  • disabling anti-virus
  • adjusting their overclocking / underclocking for the graphics card

I recommend you try the above. With respect the c0000005 error, there are other reports of Unity games crashing with this error that may be solved by some of the options at these links:

I hope something above helps.

DxDiag errors:

+++ WER3 +++:
Fault bucket 1218047127561707102, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Last Epoch.exe
P2: 2019.4.40.50731
P3: 62a10ee1
P4: UnityPlayer.dll
P5: 2019.4.40.50731
P6: 62a11020
P7: c0000005
P8: 000000000059a32f
P9:
P10:

+++ WER4 +++:
Fault bucket 2208897540332699347, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Last Epoch.exe
P2: 2019.4.40.50731
P3: 62a10ee1
P4: UnityPlayer.dll
P5: 2019.4.40.50731
P6: 62a11020
P7: 80000003
P8: 0000000000ddcfcb
P9:
P10:

i read through every crash reports on forums and did all those steps however none of them helped me. im stuck. i already tried what you said above

There’s a fix for some memory leaks on the way, so worth trying again after that comes out.

I FIXED IT!! AFTER 15 HOURS OF WORKING HAHA. I am not into computers but here is what i did: i went through windows event viewer after searching around few error codes i encountered and tried to launch the game to inspect the critical errors in the logs. It mentioned somewhere that windows was out of virtual memory leak so i decided to check my system’s advanted virtual memory options. i did go to start > system > about > advanced system settings > advanced > performance settings > advanced > change virtual memory > and set it to system managed size. and voila it worked!!! yesterday i tried this by changing custom values myself but that didnt work. today i tried system managed size and it did im so happy.! all the hours i spent reinstalling stuff hahah.

Nice! That’s awesome man. I’ll make sure to suggest this option to other people who are having similar errors :slight_smile:

yeah probably game goes crazy over virtual memory. as far as i see, people are having crashes during certain zones and it might be better in the future as developers work on optimization. my problem was on the launch part and it managed to work. thanks for helping!

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