Can't get in game (Online / Offline)

[Iwillsolo]

Simply and shortly the game just crash when i try to get in, i just see the character and then it crashes and get outside.

Player.log (65.6 KB) (this one inside game files)

Player.log (65.6 KB) (this one in temp mentioned in the first one last line)

I was able to connect to the game using VPN only, and I think this ain’t a bug related to beta or smth how do I solve this issue?

[Mieu]

Hi,
Your logs shows that it failed to connect to to matchmaker.

2023-05-02T07:36:28.7035198+00:00	Failed to connect to server. (IP=85.195.109.211;Port=7777)

Earlier in the logs the game is able to connect to that IP so that’s interesting issue.
Check the games log when you’re using VPN. Compare the matchmaker IP from VPN to the current one.

Current IP (85.195.109.211) points to Frankfurt.

There’s an exception before timeout:

2023-05-02T07:36:25.5433648+00:00	Polly.Timeout.TimeoutRejectedException: The delegate executed asynchronously through TimeoutPolicy did not complete within the timeout. ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00000] in <00000000000000000000000000000000>:0 
  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <00000000000000000000000000000000>:0