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Cannot Login -- Old Account, Username "Taken"

Hello there!
I logged in today and created a new Sentinel, but logged out shortly after. I tried logging in again and was told that my username was taken. I tried clearing and logging in again, it then said my credentials were correct, but it was an old account and to contact support.

Any thoughts?

My apologies for the late response! This should be fixed for you now, please try logging in again and let me know the result.

Hey there!
I was able to get in, thank you so much!

Glad to hear it! Thanks for posting an update.

Marking this thread as solved.

Hello, I have the same problem now, it says I have old account, can’t log in.

Are you attempting to log in with your username or e-mail address?

If e-mail address, please try using your username instead and see if that helps.

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