Black Screen -> PC Crashes -> Hard Restart

Hey EHG team,

Since the launch of 1.2, I had zero issues with the game — entering the Monolith and blasting through Weaver Echoes was smooth. But then, out of nowhere, after loading into the next Weaver Echo, I got a normal loading screen followed by a black screen… and it completely froze my PC. I had to do a hard restart.

I’ve already tried deleting everything under AppData\LocalLow and reinstalled the game. It runs fine, but as soon as I click on that Weaver Echo, it instantly crashes — black screen again, and another forced PC restart. This also happened during a different Monolith event, so it seems more widespread.

le_graphicsmanager.ini (484 Bytes)
Player.log (262.4 KB)

Are there any other logs or data I can submit, which will help you investigate the issue?

2 Likes

UPDATE: I resolved the issue. The problem was that I had the page file set to a static size in windows under Advanced System Settings > Advanced tab > performance. After changing the page file back to “system managed” the game now launches and runs without issue. EHG/ unity player appears to HARD REQUIRE that the page file be system managed in order to run.

Bump, same issue here. Crashes right at launch before login. Sometimes throws a unity player error, sometimes a MicrosoftSecurityApp.exe error.: “unknown hard error”

There are events in event viewer for the crash as well, generally 4 different app crash events are logged right as the entire OS locks up for a minute or so, even the mouse cursor freezes.

I even reinstalled windows, uninstalled and reinstalled all graphics drivers including Intel.

Windows 11
Nvidia 4070 (laptop)

Ok this actually helped me get through a soft lock load! First time to progress the game in days, we will see if the problem comes back but thank you!

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