1.0 Server Status Thread

Announcements
468

Everything after your first sentence is ridiculous. You’re basically saying we shouldn’t be frustrated because we should have other things to do even - because that’s why people pay for a game - so they can go do something else. I just wanna know its here if I come back.

I feel like this almost insinuates less of a desire to play the game. That or the people that couldn’t get work off maybe. There’s nothing wrong with moral support but don’t act like this isn’t something to get upset about even if it is expected to some degree- this is worse than other launches.

469

But then i would not have my tears to sip apon :stuck_out_tongue:

470

the toxicity comes from all the people that got caught in the hype the last couple of days and dont get you can play offline. most of them dont play with others either, its just “there is something i can get angry about, so i will!”

5 Likes
471

Copy sold =/= how many people will play the game at the same time. It is not because they sold 1m copies they will buy a 1m slot server, they still need to estimate to save money ultimately.

472

I am kinda curious now what is an issue. Like when they fix it - it would be interesting to know what was broken. Like on azure side? I assume they where talking bout azure container apps or was it something else.

2 Likes
473

I find it funny that so many people cried about wanting offline mode in D3 and D4… now we finally have offline mode and people are crying that they want online mode. haha

3 Likes
474

Saying that this is worse than other launches demonstrates you never played New World. And it was by Amazon games, not an indie company or a kickstarter. Amazon literally owns a server service and they still had issues and queues for DAYS

1 Like
475

No, I’m saying have some patience. This is 1.0 and a learning experience for the devs. I’ve been through this many times with other games. They will fix it. This sort of thing is to be expected and getting upset over it will do precisely nothing.

476

Can’t wait for Last Epoch to launch! Feb 22!!

2 Likes
477

Just so you know, Amazon also does elastic containers. Pretty much anything that is micro-serviced is going to use containers.

478

Nice got in :slightly_smiling_face:

479

Me too. I know a lot about computers and I’ve set up hundreds of networks in my life – but I’ve never worked on an online game. I’d like to understand their infrastructure and all the various components. I can’t imagine how expensive it must be if they are running it in the public cloud.

480

There was, and they are called Hoyoverse

481

I didn’t hear about the game until a few days ago, I got super hyped for it, I was even more impressed when I read these words from the freakin C E O of the company.

  1. “Eleventh Hour Games has carefully prepared its infrastructure for launch day in a bid to avoid any issues - CEO Judd Cobbler.”
  2. “We have the ability to scale servers quickly, have reserved a large amount of bare metal machines, and do not have a maximum spend for cloud overflow – we should be stable -CEO Judd Cobbler.”
  3. “We’ve scale tested for months with third parties, consultants, the help of infra providers, and our own backend team - CEO Judd Cobbler”

Look, I get it, stuff happens, but updating just to say you have no answers, updating and saying the issue is too technical, it’s simply not good enough.

Ya’ll sold over a million copies, many of which came with the highest price tag to date. You’ve gotta do better than “it’s technical” “still working on it”

People love data and stats, if you can’t explain a complex issue in simple terms like the “ELI5” group, maybe you shouldn’t be running a business or company.

We’re not asking you to write or provide Code to show syntax errors or something, but ANYTHING - Is it a capacity issue? More users connecting then intended, are connections not going or routing through the proper nodes / networks, is it an architecture issue with the coding? Is it a traffic issue, hardware issue, coding issue, connection issue, like? Give the people SOMETHING.

Since you guys supposedly did so much pre-testing, is it a completely new and un-accounted for issue? Is it something you ran into before but isn’t resolving the same way as before?

Like I said at the beginning, I understand shit happens, the game still looks incredible and I am excited to play, but you can’t have the CEO stand up and be like “We got this, we did all the pre-game stuff” and then immediately drop the ball in the first hours of launch.

It’s ridiculous. I based todays entire stream on Last Epoch and all we’ve been doing is clowning on EHG. We wanna be playing the game, not making fun of fit.

7 Likes
482

I could easily be wrong so don’t take my word for it, but apparently a twitter quote said a dev described it as not being a max capacity server issue, but an issue with the amount of people trying to get through the doors at the same time broke thing. If that is true, they really should have had a que system set up to streamline things.

1 Like
483

Thanks for keeping us in the loop buds, I just got home from hospital for a pericarditis flare up. But seeing that I can still do the cycle in full offline mode make me a happy camper. Take care buds!

484

This is not a learning experience. They knew how many copies were sold prior to, they advertised to bring in more, and probably made decent projections as to how much they would need at minimum. You’re apologizing for a company for what reason again? I’ve never understood this mindset that our money as consumers means nothing. We earn it, then choose to spend it on products that we’re told are stable. They, the makers of Last Epoch, even made a huge post about how much they tested everything. You can find it easily with a quick search.

4 Likes
485

Keep up the great effort! Be proud that the server infrastructure buckled.

486

I don’t feel sorry for anyone who called in sick/took leave to play a video game on launch day.

I suspect most of the salt here is from those people who have their life priorities backwards.

4 Likes
487

No idea how you are deducing that. The game works fine offline, and the matchmaking error is not the game but the servers, and the scheme to load level apparently.

Reminds me of when POE would have minimal servers during initial phase of new guild, and have the same issues. Except those were just long queues, etc., not complete inability to play the game for anyone.

2 Likes