[UNABLE TO PLAY] Character stuck after finishing a quest in chapter 6, unable to log with only this character after that

Game crashes with disconnection around Chapter 6 when starting the quest where Heorot and Rahyeh fight and kills Heorot, i accept the quest and it auto teleports you to the next map but right on that loading screen i got disconnected with error “Lost connection You lost connection to the game server”.

I tried connecting with my other character the falconer and see NO issues, i can log in as usual, so my Runemaster character called Antartiida got stuck and im unable to play him, any way to unstuck or i just lost all my progress on it?

*[Log File]
Player-prev.log (182.8 KB)
Player.log (260.1 KB)
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*Video [imgur] https://imgur.com/a/3jUwz9P

Thanks!

2 Likes

I got the exact same crash, with only this character, at the exact same point in, the story.

Did you opened a thread or contact support? Any response on it?
So frustrating, they should add an unstuck option on their website to default you back to a town or something

I reported the bug via in-game feature, but nothing else

Any mods that could unstuck my character, news have nothing covering ppl like me who lost their character and unable to log in

I feel sorry for you, this would be horrible. I hope you get someone reaching out soon :frowning:

Did you try the discord channel? Maybe you can @ someone there?

Yes, sadly no one cared on discord and support by email actually told me the following “As it is a bug report, there is currently nothing the support or dev team can offer to solve the issue immediately.”
And haven’t gotten an answer in a week… sigh…

I’m facing the same problem situation. Looking forward to new replies

New patch and still character stuck…

Same issue here. Currently in a back and forth with the support team but their replies are very delayed.

Wow, cool thing at least someone gets follow up, they literally told me we are not working on this currently im like ok…

Again, new patch and character is stil stuck.

me too

Same here and the support team went silent. I went ahead and created a new character, as I dont think there is any intention fixing this issue on their part.

Thats what i been thinking, but i equipped my runemaster alt with very good gear and i would like to get it back if the character is not coming back to at least use it on another character,

I saw they fixed the same issue but only for new accounts yesterday with the patch, hopefully they can fix this, its been nearly 2 weeks which i feel they dont even care about this error, not a lot of ppl got it i suppose.

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