Unable to play - Character creation UI remains

https://imgur.com/a/KhchRfH

When I create a character, I see the cutscene for it. Then I’m sent back to the character creation screen, except the UI for life/mana, potions and skills appear. Nothing works, the screenshot I included is as far as I’ve gotten into the game.

I tried re-installing, deleting character files, crossing fingers and waiting. I bought the game a few months ago. I hoped updates would fix this in time. I haven’t been able to play at all since purchase.

Please help me out.

That usually happens when a pre-existing character file you’re trying to load is corrupt in some way, which shouldn’t be the case if you’re starting from scratch.

Could you load your log files from when this happens?

Player.log (254.4 KB)
Player-prev.log (498.8 KB)

There we go. Thank you

There are a lot of errors in the log (or at least it seems that way).

Today’s update hasn’t solved the issue.

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