Unable to enter offline game

Bug Reports
1

Hello EHG, I’d appreciate some help on the following issue:

I can’t enter the game in offline mode anymore, as any character. I can login to “Play Offline” and select a character, but once I press “Enter Game” it grays out for a second before it comes back to live and nothing changes.

This happened after I was playing and my PC crashed completely, and therefore LE was terminated ungracefully. After restarting my PC and restarting LE the aforementioned issues started arising.

Player.log (3.1 MB)

According to the log it generates a crash report by itself because my Cycle Stash Entity is invalid for my player ID.

For an interesting additional bug, I can log into an “Online Character” after this has happened and they will seem like they have my Offline Character’s skills. I can’t move the character or interact with the game at all, but surely this is unintended.

Mage with Paladin skills in Online

Again, I would appreciate some help with this as I currently cannot play the game at all.

Thank you in advance!

PS: The article you link to follow in case of a crash doesn’t work anymore!

EDIT: I have verified the games integrity through steam, tried deleting the savefiles but since it’s cloud cached it just re-downloads them and fully re-installed LE. Nothing has worked so far.

2

Exact same thing happened to me. they CANNOT guarantee that offline works when crashes happen, but I guess it’s on us because we keep believing the game is robust enough to handle these cases.

I’ve lost offline characters in the past and was forced to play online only. We are SOL if judging by the past responses to similar issues. They just won’t help you.

3

I’m sorry to hear you had this experience. So EHG generally doesn’t respond to these threads?

4

Patch notes

Hotfix 1.2.2.1 did not fix this issue. I can still not use my offline character.

1 Like
5

I was able to log in to Offline prior to the May 2nd hotfix, but now the loading screen freezes on both Online and Offline Modes.

I’d report it from the in game reporting menu, but that menu only comes up once the initial loading screen appears, and that’s where the bug freezes the game.

I experienced the same freezing on load with the Controller Bug, fixed it by disabling Bluetooth connections, then it came back with the April 30th hotfix, and expanded to Offline with the May 2nd Hotfix.

I’m also posting on Steam, since that is where devs and players tend to respond to bugs.