Strange Performance Issues

I know it might not be the place for it but for the first 50 hours of gameplay I had no issues whatsoever even doing late game content (empowered monoliths) but the performance of the game has severely decreased up to a point where it’s a little bit unplayable.
I have freezes every time I open the stash or interact with vendors, I have freeze spikes during monoliths, etc. It might be a problem with my system, I am bottlenecking my GPU due to not being able to upgrade right now, but if it can be a hard drive problem I might be able to do something about it. All in all I would just like some feedback because it seems that my problems might be a mix of my system being faulty and the game having issues.

Thanks!
DxDiag.txt (92.9 KB)
Player.log (67.4 KB)

Hey there! :slight_smile:

So, the bottom of your DxDiag has this issue:

+++ WER9 +++:
Problem signature:
P1: 10.0.19041.2780:1
P2: 0x800F0984 0x800F0984 Matching binary: LxssManager.dll missing for component: amd64_microsoft-windows-lxss-manager_31bf3856ad364e35_10.0.19041.2788_none_f2efe970801889bf
P3: ??›???

This can be indicative of a corrupted Windows installation. You can verify your Windows system files per these instructions: https://www.makeuseof.com/tag/fix-corrupted-windows-10-installation/

You also have:

  • an instance of RADAR_PRE_LEAK_64 in there, which can be indicative of a memory leak (in Diablo III or some component used by your computer, such as Graphics drivers).
  • a few app crashes within GCC (you’re a developer?), but when loading atiadlxx.dll, which is an ATI-related library

To me, these suggest you might also have some dodgy combination of driver/GPU. I’m not familiar with AMD driver versions, so i’m not sure if you are current, but you could try upgrading (or downgrading) your graphics drivers.

Let me know your thoughts

Thanks for the reply!

I’m thinking about reinstalling windows today since I’m buying an m.2 ssd so that will hopefully fix any problems with the OS.
Regarding the RADAR_PRE_LEAK_64 instance I only installed and played D3 for a couple minutes yesterday on this system for the first time (hadn’t played or installed d3 in over 3 years).
GCC here is Gigabyte Control Center, I just realized that with a friend.
My GPU drivers are always up to date but there was an issue I had in the past with the driver updater software that corrupted my OS before, so no clue about that.

Oh. Nice. No idea why Gigabyte would name their app the same as a compiler :person_facepalming:

Thats weird that the Gigabyte app crashes inside the graphics card drivers. Definitely could suggest a hardware issue, but hopefully not. Maybe it just isnt quite seated correctly? If youre opening the PC anyway, might as well reseat it. :smiley:

Also, EHG released a patch this morning which apparently addressed one memory leak, so that should help with general instability issues

So I have installed my new NVMe M.2 and also did a clean new install of windows, CMOS reset, components unplugged and plugged again, all drivers updated and even wiped all my drives so everything is fresh.

My problem with the stash and vendors is mostly gone but I still experience weird lag spikes during gameplay.

I’ve also noticed that one of the biggest LE content creators posted a video today and he had the same issues there, although he didn’t mention them.

I don’t know what else to do at this point. This has really made me stop playing the same and I really would like to get back to it.

If you’re experiencing lag you can report it officially according to the below instructions (from Discord):

Pick ‘Technical Issues’ from the drop down and provide your:

  • Display Name
  • Character Name
  • Date & Time you noticed the loss (with your time zone or UTC)
  • What type of data was lost
  • How much gameplay time was lost

Also please attach you player.log files, a guide for locating these can be found here : https://support.lastepoch.com/hc/en-us/articles/1260805192629-The-Game-s-Log-File

But I didn’t lose data, it’s not a network or server problem

Yah - sorry the copy/paste is from a template. To report lag, you can probably just report display name, character name, date and time you noticed the lag with your timezome and the server region you were connected to at the time

I understand the autopilot copy/paste, but saying the same thing again after already talking to me before and me saying it’s clearly not a network or server problem again is just weird. I’m just trying to get to the bottom of the problem and go back to playing but I guess I’ll just drop the game if no one is able to get to the bottom of the problem and it’s not a me problem.

Sorry, I’m confused now.

You said youre experiencing lag. Lag is generally used to describe a server or network problem.

If youre saying its lag, but it is not a network or server problem, what are you saying?

Perhaps you could share a video of the issue.

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