Last night I was playing the game (for the first time), reached 25ish on my acolyte. Fun times. Also tried a sentinel, level 10. Cool.
Today I installed the game on my Macbook, started up the game, but none of my characters from last night were there. So I created a new one. Primalist, level 1. The performance was crappy, so I quit the game on Macbook.
Now that I logged in from my PC again, my level 10 sentinel disappeared from the character list, the level 25 and level 1 were there. In-game, my stash is empty (including the crafting materials I gathered). Ouch.
Am I not supposed to cross-platform the game at this stage? Do I miss something? I’m not really following the game for a long time, fairly new and probably I missed something?