I had been playing on a PC running Windows 10 exclusively. Either late on the evening of Wednesday, March 31st or very early (just past midnight) on Thursday, April 1st, I installed the game client on my MacOS laptop.
I launched the game, unaware that saves were apparently only local resources and not shared across Steam profiles. I was presented with a blank character selection screen, and I made a sentinel named Jerome. I joined the game and soon after exited, because I installed hoping to play one of my characters from my PC. I exited to desktop and did not launch again.
Later on the evening of Thursday April 1st, I launched the game from my PC. I observed two very interesting things.
- Jerome the Sentinel was in my character list
- My gold, my stash, and all of my crafting shards were gone.
I also noticed that the game had been updated to 0.8.1F. I suspect that there was some cloud syncing that happened in this update and unfortunately the state of progress from the brand-new character on MacOS was synced to my PC and all of the progress there was erased.