Portal skin not showing

Hello. Has anyone else bought a Portal skin and have it not showing? I bought the Rune Gate portal and it is not showing when I use a town portal.

I had opened a ticket and was advised to do a file integrity on LE on steam. But that didn’t work, so I opened another ticket.

Did you go into your cosmetics window (K by default) and click on the portal and select it?

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OMG thank you! I never noticed the portal slot in that window, now it works! There was on option after purchase to equip it, I though that was it. Thanks!

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