On May 31st I purchased the Ardent Commander Supporter Pack which included a T-Shirt.
However as of December 15th I have not yet received one nor heard any news about when it might arrive.
Twice I have tried contacting customer support through the official channels as per Missing or delayed Beta supporter t-shirt?
I have still not received a reply however after all these weeks and was wondering: what else can I do to find out if I’ll ever get my T-Shirt, or if something went wrong with the shipment?
with kind regards,
Zasso
Edit: it seems I also did not receive the forum badge.
Please accept my sincere apology for the delay in getting back to you. We’ve been swamped with support requests since the release of Patch 0.8 & us replacing substantial portions of our backend infrastructure at the same time. I’ve been looking into this and I will personally be reaching out to you via the e-mail address associated with your account tomorrow.
