Lost progress on character after disconnect (5+ hours of progress)

Hello, I had a disconnect from the game and when I logged in again (immediately) I found my character in the state from almost the day before, a lot of craft drops and all empowered timelines unlock quests lost. All has to be redone. I understand it is a beta and this can happen but is there something that can be done for it?

Hi - haven’t heard any reports of successfully getting data restored.

That said, on Discord EHG helpers ask people to please submit a support ticket so the issues can be found and addressed

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If you are experiencing any Log-in, Lag, Disconnect or Rollback issues please Report this to EHG Support Team here : https://support.lastepoch.com/hc/en-us/requests/new

Pick ‘Technical Issues’ from the drop down and provide your:

Display Name
Character Name
Date & Time you noticed the loss (with your time zone or UTC)
What type of data was lost
How much gameplay time was lost

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