LE-51/LE-55 - Unable to play online for 3 days (so far)

Customer Service
1

Starting around 3 days ago I’ve had nothing but LE-55 and LE-51 errors when trying to play online. Things I have tried that have no effect:

  1. Steam file validation
  2. Reinstalling
  3. Using my backup ISP
  4. Disabling network level DNS ad-block
  5. Connecting in the morning and at lunch instead of in the evening

So far I have managed to connect once, and even then my cosmetics did not show up and I was unable to change zones.

This is incredibly frustrating as I just want to kick back after work and play! Does anyone have any suggestions on what I could try to get connected again?

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2

I have the same issue. Seems like with their new updates, they broke the network once again.

3

I lodged a support ticket and got the following response:

Unfortunately, these issues are affecting a small section of our player base due to an outage affecting one of our providers. They are aware of the issue and are already working on fixing it! We apologize for any inconvenience that this may cause.

It would be nice if there were a common status page somewhere that lists current issues that I could check before having to lodge a support ticket.

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4

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