Known Website Bugs - Please Post Website Bugs Here

Thanks for the report!

Identified & corrected an issue which could cause people not active on the forum to lose their supporter badges. Please visit the support site if you were affected by this.

Our web developer has found and corrected an additional bug which could result in automated badge assignment to fail. This was limited to people paying using PayPal.

I tracked down why Firefox was using the Discourse logo for favicon and corrected the issue.

Our web developer established that automated badge assignment could fail when the account was registered mid-purchase, and has pushed a fix for this which is now live.

See? I’m not the only one who works on the weekend! :stuck_out_tongue:

A post was split to a new topic: Forum badge not awarded

I’ve had this happen a couple of times now, but when saving a draft for a “reply as linked topic” post, and then returning to it, it will be saved as a normal reply instead of creating the linked topic.

Appreciate the report, @GeoGalvanic!

It may be prudent to bring this to the attention of the developers of the Discourse forum package. This is default functionality created by them - and I’d consider it relatively unlikely that our custom functionality is responsible for causing the problem.

We plan to update - and possibly reinstall, a decision on this hasn’t yet been made - our forum prior to beta beginning, so it might be worth waiting to see if the issue is resolved by us performing this update. If you’d like I can ping you when the update has been performed.

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I live in Germany…

Thanks for the report!

My initial suspicion is that the forum is looking at a Cloudflare IP address. We mighn’t be able to work on this for a bit - it’s a very busy time for us currently - but this is definitely fixable.

Two website bugs to report. You link to: “https://www.forum.lastepoch.com” on your Steam store page, however there are two issues.

  1. You don’t seem to have a www address configured, only https://hostname.domainname sites configured
  2. Your certificate is invalid for that address and the big scary looking cert warning may scare off folks coming in from Steam.

When you hit the “too many threads” limit (I did a lot of bug reports today), you can’t send a PM either. You still get the “too many threads” message.

A post was split to a new topic: Game client crashes

Read pinned topics become unpinned. Changing their status to “Pinned” while reading the topic resets to “Unpinned” after a few seconds.

Can’t upload a picture - jpg/png formats are missing in approved formats.
Is this a bug or some sort of forum upload limitation? Where can I read about these limits?

This is intended functionality; the idea of a topic being pinned is to make sure that people will see it - once they’ve done so, there’s little reason for them to read it again - and thus, little reason for the topic to remain pinned for that particular person.

You can change this functionality by doing the following;

  • Click on your avatar in the top-right corner.
  • Click on your account name.
  • Switch to the Preferences tab.
  • Open the Interface section.
  • Toggle whether Automatically unpin topics when I reach the bottom is ticked.
     

Unfortunately, this is also intentional.

While you cannot upload those files from your computer to the forum directly, you can still embed externally hosted image files. This can be done by either clicking on the upload button and then choosing “From the web”, or alternatively, by just pasting the URL into a post.

For example, this URL;

https://i.imgur.com/qCrdU96.jpg

will result in this image being embedded;

https://i.imgur.com/qCrdU96.jpg
 

Clicking the upload button should show the permitted file extensions;

I would expect there to be a fairly exhaustive guide to the forum package and how we have configured it at some point, however this would take a significant amount of time to work on, and it’s difficult to prioritize it over other work (e.g. Patch 0.7.2).

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I created a new account and when I browse to the main page or supporter packs I see my username as <snip - Sarno>? that is not my email or username.

We’re investigating this, thank you for the report.

This issue has now been resolved.

The fix take a short period of time to propagate.

Identified and resolved an issue where a small number of drafts created on our previous forum appeared as published threads in https://forum.lastepoch.com/c/uncategorized, which displayed at the bottom of https://forum.lastepoch.com/categories for users of mobile devices. The threads have been deleted or moved as appropriate.