Known Issues

Known and being investigated

Patch 1.1.7

  • There may be a small delay when trying to click ‘Enter Game’ for Offline Characters

  • Disintegrate sometimes cannot attack enemies on an incline

    • This may affect other skills, please report them if you notice any
  • Green Portal button not appearing after completing Monolith Echo

  • The Gamepad Cursor does not automatically track to the “Continue Button” in the Arena

  • Stash Tab Purchase UI can cause the mouse to focus on items behind the foreground window. Upon re-opening the stash, purchased stash tabs are available but no indication of a confirmed purchase was made

  • During the Majasa fight, the petrification animation goes it in reverse, starting at your head and going up instead of being your body

  • Minimus is not dead, he’s just sleeping!

Dungeon Disconnects and Monolith Echo Disconnects/Desyncs

A fix went out 07/23/24 to address several causes on desync issues and disconnects, though we are aware some may remain.

  • If you encounter either of these, please submit In Game Bug Reports as the data attached is always helpful.
    • Windowed mode and confining the cursor to the game screen has helped some players with this.

Projectile/Ranged Skills on Controller

  • The team is aware of this and working on it! If you run into a Skill that is no longer working correctly after the 1.1.6 Patch, please submit an In Game Bug Report noting down which Skills are affected. The data attached to these reports is incredibly helpful! Thank you!

Chat Window and Friends List missing

  • Please try reloading the game fully
  • Party invites still work by entering the players name manually on the Social Window (H)
  • Please be aware that both players must add each other to show up on both lists!

Other

  • White Squares replacing Map Icons
  • Krangled Text on Loot Tags
  • Player becoming invisible in Monoliths while having the Gathering Fury bow equipped

Under Investigation

Loading Screen not fading once player loads in

  • Please reload and submit an in game bug report. The bug reporting tool attaches the .log files from the current and previous game sessions so the team can still see the data that might help.
  • Check to see if you have a VPN on, this is a known potential cause.

‘Connecting’ overlay not fading, player can interact behind it

  • Please try verifying your game files and reloading. If this doesn’t help, or the issue returns, please submit an in game bug report. If you reloaded the IGBR tool will still attach the relevant logs, just add that information to your report.

Settings reset to Ultra after each zone change

  • If this issue is happening to you, please do the following;
  • Take a screenshot of your settings before changing zones
  • Change zones and submit an in game bug report explaining the issue and any noticeable changes with FPS or visuals, such as grass being visible despite being turned low/off

GPU Usage, FPS Drops, Transition Times, and Memory Leaks

  • Improvements have been made and the team will continue to work on these.
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