So you know that this is how the industry works re bug fixing & a live service model but you still think it’s disastrous?
To be fair, GGG had a patch on the 5th (& 6th & 7th), 12th & 19th of November. I agree with the rest of what you’re saying, but still.
Rhey got a “new” CM/PR guy several years ago (@EHG_Wick) & now we’ve got a new one? I know it’s somewhat melodramatic but I do wonder whether they changed the forums to read only & post the patch notes would anyone notice?
We’re still in the first month of the league (it started on 31 October), so fully in line with what I’ve said.
Also, on the 6th and 7th it wasn’t a patch but an hotfix, which fixes bugs introduced by the patch.
Patches are usually one per week during the first month. Hotfixes are however many it takes to fix the issues from the previous patch.
Short answer, yes.
They have had bugs that have hung on since the beginning of the season that wasn’t addressed in any patch they did over the next month, and then they just threw their hands up and went meh. Some of these bugs I’ve experienced for 2 seasons now. So yes, disastrous. They didn’t even fix something that’s been known for a minimum of 5 months, possibly more (I only started S2). Pretending every live service game just treats their problems the same is just making excuses.
They don’t even acknowledge if they know about these bugs, but the way it’s been going they either A) don’t read the bug reports / forums (seems most likely), B) don’t know how to solve them C) don’t care. I doubt C but it really doesn’t matter which answer it is, it is not positive.
PoE 2 also gets near weekly updates, only with nov missing (i guess because they need man power for PoE 1)
I would also argue that both those games, are a lot less buggy - in pretty much any way possible, and often gets “fixes” or adjusted values of items / crafting, health of mobs, ect, instead of having to completely rewrite core code after each patch release, which seems to be what happens with LE.
At this time I would almost say that it’s not a bug, but a feature.
If you just disagree with it on principle then that’s fair enough.
It’s a bit more nuanced than that. Some companies are better than others at fixing bugs more promptly, some have less “technical debt” (as I understand it, historic shit to fix) & so on, but I’m coming round to the view that EHG either have such a large backlog of stuff to fix along with adding new content (which adds new shit to fix & no, they can’t stop adding new stuff) that they don’t have the ideal distribution of resources to keep up with it.
There’s also D) don’t have the resources to do that along with adding new stuff.
Yup.
Eleventh Hour Games has between 92 and 99 employees, with sources providing slightly different numbers. LinkedIn indicates there are 99 employees, while PitchBook states 92. RocketReach reports 95 employees.
Average Salary: The estimated average annual salary for an Eleventh Hour Games employee in the United States is around $92,590 as of November 2025.
So roughly 100 employees each being paid almost 6 figures each. I don’t think it’s D.
Yes, I believe the issue is mostly one of distributing the resources. After all, they already have a pretty big team, on par with GGG, they just don’t seem to have an eficcient methodology in place yet.
They do have resources, they’re just not applied properly.
Mostly, it stems from the fact that they’re still quite green regarding the organizational aspect of running this type of model.
They should have more than that. I believe there was some statement around launch that they already had about 100 people on their team and they’ve been hiring plenty of people since then, with another hiring spree after the Krafton aquisition.
It’s not likely that they pay that much either, considering that 1) not everyone is a dev; and 2) many of their employees are based in other countries (and thus get paid according to those countries’ salary tables).
Yes, that was kinda what I was getting at, they’re working less effectively than GGG & aren’t focussing as much on bugs versus new stuffs. And, as you say, not everyone’s a coder. They need an art team as well (& everything else).
Also, to be very fair… they won’t get any smart people as workers now, not with the ongoing debacles they have going.
The company is a massive red flag already. No sane person which has skills and options will take the chance.