I can't Play Dungeons with friends or my Brother who are in the same city as me?

Hi all, I love the Game and can play solo no issues and most of the time works in Monoliths with friends or my brother. But when we try to play the Dungeons together I load into there game and get a black screen where I can still attack but can’t move, I cant die nothing can hit me in there. I can’t enter the portal I cast and have to leave the game altogether. If you could please patch this is one of your many upcoming bug fixes it would be appreciated. I have no idea how this bug can get past your QA Teams but It is getting really frustrating as I want to be able to play with friends and especially my bother… Thanks alot.

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