Known issue waiting for patch.
Seriously? How does this help anyone?
You have already posted in the technical support forum but have been unwilling to provide any information as to exactly what the issue is that you are experiencing and are providing no input to help the devsâŚ
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To be fair, âknown issueâ is a common response to a lot of the (duplicate) bug threadsâŚ
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True, but @Zram is providing no value to the discussion and he doesnt provide any proof of confirmation from EHG as to the exact problem or any confirmation that a very specific RTX GPU hotfix is comingâŚ
Sorry but I am annoyed and probably should step away from the forum right now.
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I have had massive frame drops a few times when I gathered a lot of mobs on screen and killed them all with one skill. But they only lasted a second to max 2, it is scary though as if you donât kill everything you might die. Which is the exact reason I donât play HC in other ARPGs.
I am rly sorry that u feel that way. Wish u all the best. 
In defence of Vapour, who has been nothing ever than super helpful & polite to others, you only have to look at the posting history of the individual in question.
He has participated in one other thread, again providing zero information, and also not responding at all to Vapourâs prompting for more info. Itâs a classic example of either someone who does not speak English at all using a translator, or a Troll.
Yet again, I fall back on my tried & tested classification system that I use: New member only 5 days old, only 6 threads visited, only 3 posts made (all mysterious & critical without details). Unless more specific details of a problem are listed then it falls under the large bodied subterranean category for me 
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Donât get me wrong I wish nothing but the best for him but when something is ''known issue"" and I clarify that its optimization problem its no use providing any details and I was very kind to him. As a new player when u 5 days play on ultra and next patch u have 20 fps and s it is known why it is ultra frustrating. Again wish u all nothing but the best 
Known Issue*
From your wording I see English is not your first language so I will try and explain this as clearly as I can. Vapour us only trying to help, but is frustrated at your wording and lack of details.
Your wording is wrong. A âKnown Issueâ with a game is an issue that has been well detailed, explained, and documented, including log files, and a clear written explanation of what has occurred. It is also an Issue that has been documented in a similar fashion by many other people, rather than just one. That makes it an issue that has happened to lots of people in different places with their own PCâs who all sent in their log files for LE to examine, so then a âknown issueâ.
An Issue that is felt by One person is âyour issueâ, and it is only from the information that YOU provide in the support forum or in a ticket that it can be theorised about as to its cause. Without details, no one has any idea what the actual problem is.
For example, you mention that you played on Ultra for 5 days, then after the patch you had 20fps. All we know from that is that you have fps drop. You have not provided any log files in the tech support forum that anyone can look at to try to help you.
Let me explain that in another way. You take your car into a mechanic. You say âI put Diesel in it, now it does not work properly,.â That does not help the mechanic have any idea what is really wrong, or how to help to fix it. If you had described to the mechanic what exactly was happening with your car that was different, he might be able to know the real problem and guess at the cause.
For your fps drop, no one can help you or even begin to âmake a patchâ until you provide more exact details. The best way you can do that is to send in your log files for someone to look at. We donât know what PC specs you have, what OS you are using, whether it is the standalone or Steam client, or anything else. These are basics that people like Vapour, the other vets in here, or customer support will need to know. Your log files contain a whole bunch of data that can tell us what platform you are using. This is why often people send in a dxdiag log file as well as the game log files at C:\Users\yourname\AppData\LocalLow\Eleventh Hour Games\Last Epoch
Those files are le_graphicsmanager.ini, Player.log, & Version.txt
I hope this helps
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Dont be frustrated about fps drops insted try to give as much info as u can to help devs who are reading evry post and comment on this forum to solve it. And please dont make this in to not related subject.
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Please people stick to the subject dont explain and argue with each other its unnecessary
I will check log file and when it happens again i will upload it here thank u for the direction on how to do itâ¤ď¸
Yeah, I wasnât attempting to argue mate I was just first trying to establish whether or not the person that upset Vapour was a Troll or had problems with English. It turned out to be the second, so then with that established I was trying to provide more helpful info on why Vapour was asking for more info, and then the mechanisms for providing that.
These days, as I cannot make anything other than walls of text, I try and establish the veracity of the poster first before subjecting my fingers to a full on keyboard assault
P.S. The oft-forgotten dxdiag log is also very useful for the devs, but often forgotten. It gives them useful platform data. I failed to point out that none of the files listed contain any specific data that could even be remotely considered personal data. Itâs all entirely geek speak.
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Oops, also I should point out that you should probably make a new thread in the Technical Support forum for this with the logs. This is in âGeneralâ so wonât get the attention it needs.
Rest assured, the devs do read all the Tech Support threads, and do also get involved in those threads when they see fit. I had one very long thread myself that Mike himself got involved in a few weeks ago.
English is not my first language, I apologize! But when there is bunch of others on reddit and forums and steam complaining about same issue then its not âmy issueâ. However I will provide log below le_graphicsmanager.ini (472 Bytes)
Uploading: Player.logâŚ
version.txt (6 Bytes)
Oh Sry didnât see it on time.
Thank u for the log and i apologize if there was misunderstanding. For the tech issue tread yea i agree now it would be better if i created it there but im sure even if its here devs will read it.
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Kinda sad that Vapor thought it is personal I am just frustrated cause its not working 
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Nevermind man everything is ace 
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